Settings and activity

69 results found

1. Force Logout User from RC App

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Franz Ferrey shared this idea  ·  Sep 14, 2022

2. Option in the RingCentral Application to tag a telemarketer texts or calls as Spam.

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Franz Ferrey commented  ·  Dec 22, 2023  ·  Edit…  ·  Delete…

   -this would allow users to get ready with calling numbers that might have been impersonated or spoofed-great option instead of outright blocking a number

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3. Extension Creator and Date of Creation

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Franz Ferrey shared this idea  ·  Jan 5, 2024

4. Schedule Auto-Update for Apps

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Franz Ferrey shared this idea  ·  Feb 6, 2024

5. Generate a Report on User Login/Logout Time in the RC App

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Franz Ferrey shared this idea  ·  Jan 10, 2024

6. Add Paging Groups in RC App

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Retrieve Call Recording

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Franz Ferrey commented  ·  Jan 15, 2024  ·  Edit…  ·  Delete…

   -clients can make sure their calls are recorded even it it was not enabled in the service web*calls would be recorded and clients can request to retrieve it on our end

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8. IVR change settings to "If caller enters no action after the prompt played 3 times"

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Operator Extension for main number

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I h...

    52 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. External contacts in company directory

    25 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more here!

12. Add CCRN to directory in RC Office

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Franz Ferrey commented  ·  Apr 13, 2023  ·  Edit…  ·  Delete…

    -this would allow users to dial CCRNs / Auto-Receptionist numbers without having to memorize the actual number-allows these type of numbers to be viewable in Company Contacts

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13. call waiting longer than 15 min & customise the number of callers in a call queue

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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14. Different Call Recording Announcement settings per site

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. block incoming caller ID

    41 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Feature to remove the press 1 option on call queue calls

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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17. Create contact groups to send bulk text messages

    24 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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18. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    212 votes

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    35 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239

19. Add an option to disable the 911 warning

    35 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Franz Ferrey commented  ·  Jan 5, 2021  ·  Edit…  ·  Delete…

    It would greatly benefit standard users in way that it would let them know that they don't have to update their address every time they have to login

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20. Share host Audio in RC Video in Desktop App

    185 votes

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    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminPhillip Liu (Director, Product Management, RingCentral) responded

    Implemented for Windows.  

    Mac is planned for 2H 2024