Settings and activity

20 results found

1. IVR Wait

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   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pat shared this idea  ·  Nov 7, 2024

2. Timeout feature in IVR Menu

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Nov 7, 2024

3. Adjustment - Cancel call transfer Label

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   16 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Oct 16, 2024

4. Longer ring time for deskphone/softphone

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   12 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Oct 16, 2024

5. Ability to exclude internal calls from automatic call recording

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Oct 4, 2024

6. Split internal and external call recording options - ACR

   2 votes

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   Pat shared this idea  ·  Sep 11, 2024

7. Pause/Mute Recording Option for Internal Calls

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Sep 11, 2024

8. Delay in the event after "Single Play Audio"

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   16 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Sep 11, 2024

9. Impersonated admin showing incorrectly in the audit trail

   13 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Sep 5, 2024

10. Automatic bidirectional message translation in RingEX based on a users regional settings

    19 votes

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    New  ·  4 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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    Pat supported this idea  ·  Jun 13, 2024

11. Non-Super Admin users can elevate themselves to a Super Admin.

    90 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pat supported this idea  ·  Mar 20, 2024

12. Disable greeting for internal calls

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pat shared this idea  ·  Mar 20, 2024

13. Disable User Greetings for internal calls

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pat supported this idea  ·  Mar 20, 2024

14. Bulk assigning inventory numbers

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pat commented  ·  Nov 6, 2023  ·  Edit…  ·  Delete…

    This would be a big time saver for engineers, currently we are unable to bulk assign numbers from the inventory and we have to do them 1 by 1. This is very time consuming and it would free up time for other things.

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    Pat shared this idea  ·  Nov 6, 2023

15. Adjust the Prompt repeat times of IVR menu

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. ability to use license from parent cost center when adding user to child cost center

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. When All Members Are Unavailable Routing Options

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Composability - Fax

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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20. Team Profile Pictures (Upload/Add)

    50 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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