Settings and activity

15 results found

1. Split internal and external call recording options - ACR

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   Pat shared this idea  ·  Sep 11, 2024

2. Pause/Mute Recording Option for Internal Calls

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   Pat supported this idea  ·  Sep 11, 2024

3. Delay in the event after "Single Play Audio"

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   13 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Sep 11, 2024

4. Impersonated admin showing incorrectly in the audit trail

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   Pat supported this idea  ·  Sep 5, 2024

5. Automatic bidirectional message translation in RingEX based on a users regional settings

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   New  ·  4 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Jun 13, 2024

6. Non-Super Admin users can elevate themselves to a Super Admin.

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Mar 20, 2024

7. Disable greeting for internal calls

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   Pat shared this idea  ·  Mar 20, 2024

8. Disable User Greetings for internal calls

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pat supported this idea  ·  Mar 20, 2024

9. Bulk assigning inventory numbers

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pat commented  ·  Nov 6, 2023  ·  Edit…  ·  Delete…

   This would be a big time saver for engineers, currently we are unable to bulk assign numbers from the inventory and we have to do them 1 by 1. This is very time consuming and it would free up time for other things.

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   Pat shared this idea  ·  Nov 6, 2023

10. Adjust the Prompt repeat times of IVR menu

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. ability to use license from parent cost center when adding user to child cost center

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. When All Members Are Unavailable Routing Options

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Composability - Fax

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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15. Team Profile Pictures (Upload/Add)

    50 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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