← RingCentral Ideas

Settings and activity

21 results found

  1. Caller ID for every extension

    81 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ruel commented  · 

    Cx wants to have an option on the admin portal, for each extension where he can change the caller ID name individually per extension

  2. Allow More Than 10,000 Contacts

    49 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Ruel commented  · 

    Please add more number on the contact list limitationfrom 10000 to 20000

  3. Call recording not showing in simple view

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ruel shared this idea  · 

  4. User access management role remove the ability to delete users

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ruel shared this idea  · 

  5. Shared SMS were multiple users can receive and send SMS on specific number

    727 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

    An error occurred while saving the comment
    Ruel commented  · 

    Wants to have the sms being sent to the main number be also shared to all the extensions or group of extensions

  6. UPDATES FOR DESKPHONE DEVICES ISSUES

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Ruel shared this idea  · 

  7. RingCentral should be able to identify and received AUTOMATIC INBOUND CALL from third party authenticator.

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Ruel commented  · 

    CX WANTS TO HAVE THE AUTHENTICATION CALLS FROM BANKSBE ALLOWED

  8. mobile network recommendation

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ruel shared this idea  · 

  9. MOBILE APP REFRESH STATE

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ruel shared this idea  · 

  10. Integration between crm AND campaign when opting in

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Ruel shared this idea  · 

  11. Call recording notification saved

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ruel shared this idea  · 

  12. microsoft teams integration call by searching the name

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Ruel shared this idea  · 

  13. ability to receive a notification before the data will be deleted from ringcentral server

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Ruel commented  · 

    ability to receive a notification before the data will be deleted from ringcentral server for SMS, customer wants to receive notification that this specific sms will be deleted

  14. ALLOW DRUG NAMES TO BE SENT VIA SMS

    6 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ruel shared this idea  · 

  15. Polycom e400 added to the list of certified phones

    1 vote
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Ruel shared this idea  · 

  16. ics file flagged by outlook

    1 vote
    0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Ruel shared this idea  · 

  17. consent option for TCR

    1 vote
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ruel shared this idea  · 

  18. Utilize Rc numbers for whats app business

    15 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ruel shared this idea  · 

  19. closed caption for ringcentral calls

    7 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ruel shared this idea  · 

  20. Add updated firmware for Cisco Phone 8861

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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