Settings and activity

21 results found

1. Caller ID for every extension

   86 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ruel commented  ·  Aug 30, 2023  ·  Edit…  ·  Delete…

   Cx wants to have an option on the admin portal, for each extension where he can change the caller ID name individually per extension

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2. Allow More Than 10,000 Contacts

   57 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Ruel commented  ·  Aug 30, 2023  ·  Edit…  ·  Delete…

   Please add more number on the contact list limitationfrom 10000 to 20000

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3. Call recording not showing in simple view

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ruel shared this idea  ·  Sep 8, 2023

4. User access management role remove the ability to delete users

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ruel shared this idea  ·  Sep 25, 2023

5. Shared SMS were multiple users can receive and send SMS on specific number

   795 votes

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   164 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

   
   

   To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

   
   

   Thank you! 

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   Ruel commented  ·  Oct 18, 2023  ·  Edit…  ·  Delete…

   Wants to have the sms being sent to the main number be also shared to all the extensions or group of extensions

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6. UPDATES FOR DESKPHONE DEVICES ISSUES

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Ruel shared this idea  ·  Oct 24, 2023

7. RingCentral should be able to identify and received AUTOMATIC INBOUND CALL from third party authenticator.

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ruel commented  ·  Nov 8, 2023  ·  Edit…  ·  Delete…

   CX WANTS TO HAVE THE AUTHENTICATION CALLS FROM BANKSBE ALLOWED

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8. mobile network recommendation

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ruel shared this idea  ·  Nov 14, 2023

9. MOBILE APP REFRESH STATE

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ruel shared this idea  ·  Nov 27, 2023

10. Integration between crm AND campaign when opting in

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Ruel shared this idea  ·  Nov 30, 2023

11. Call recording notification saved

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ruel shared this idea  ·  Nov 30, 2023

12. microsoft teams integration call by searching the name

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Ruel shared this idea  ·  Sep 25, 2023

13. ability to receive a notification before the data will be deleted from ringcentral server

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ruel commented  ·  Dec 18, 2023  ·  Edit…  ·  Delete…

    ability to receive a notification before the data will be deleted from ringcentral server for SMS, customer wants to receive notification that this specific sms will be deleted

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14. ALLOW DRUG NAMES TO BE SENT VIA SMS

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ruel shared this idea  ·  Dec 27, 2023

15. Polycom e400 added to the list of certified phones

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    0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Ruel shared this idea  ·  Jan 24, 2024

16. ics file flagged by outlook

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    0 comments  ·  Events & Video » Webinar  ·  Edit…  ·  Delete…  ·  Admin →
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    Ruel shared this idea  ·  Jan 24, 2024

17. consent option for TCR

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ruel shared this idea  ·  Jan 29, 2024

18. Utilize Rc numbers for whats app business

    19 votes

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    7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ruel shared this idea  ·  Feb 1, 2024

19. closed caption for ringcentral calls

    7 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ruel shared this idea  ·  Feb 5, 2024

20. Add updated firmware for Cisco Phone 8861

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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