Settings and activity

49 results found

1. Retrieved data for a deleted user extension

   44 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Zander supported this idea  ·  Jan 29, 2025

2. Sending fax from the contacts RingCentral app. should Identify automatically the fax number saved on the contacts.

   16 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Zander supported this idea  ·  Jan 22, 2025

3. Customized ringtone for Desk phone

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Zander supported this idea  ·  Jan 21, 2025

4. CNAM feature for Canada

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   118 votes

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   Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Zander supported this idea  ·  Jan 6, 2025

5. Super Admin full access to VM and SMS on the Admin Portal

   75 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Zander supported this idea  ·  Dec 28, 2024

6. Outbound Caller ID Limitations

   40 votes

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   New  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Zander supported this idea  ·  Dec 27, 2024

7. Analytics regarding Text Messaging/SMS

   330 votes

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   45 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet Singh (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

   Zander supported this idea  ·  Nov 18, 2024

8. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   181 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Zander supported this idea  ·  Oct 15, 2024

9. Ability to Add UAE Numbers such as Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Zander supported this idea  ·  Oct 8, 2024

10. ADD fax preview before sending the fax and cover page.

    40 votes

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    Planned  ·  6 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Sep 30, 2024

11. Time out feature within IVR menu

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Sep 27, 2024

12. Allow Users to log into more than one hot desk phone at a time

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Sep 20, 2024

13. Combine All Subscription Reports in One Email

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Sep 19, 2024

14. User Extension and Device Report

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Sep 12, 2024

15. Auto Download Received Fax

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Sep 9, 2024

16. Add Mitel Phones to the Supported Devices for Intercom Feature

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Sep 9, 2024

17. RC app search by department

    59 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Sep 9, 2024

18. Disable the Accidental Key Press

    16 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Sep 4, 2024

19. Allow to send more than 200 pages per fax transaction via eFax

    19 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Aug 29, 2024

20. Assign custom company common fax cover sheet

    16 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Zander supported this idea  ·  Jun 11, 2024