Settings and activity

97 results found

1. The intention is for the call to stop ringing for a user in the call queue group once the call is silenced.

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Greame shared this idea  ·  Sep 11, 2026

2. Underlying carrier support receiving short code

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Greame supported this idea  ·  Apr 28, 2026

3. Copy IVR Menu

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Greame supported this idea  ·  Apr 22, 2026

4. Add Date & Time to body of an email meeting invite for RC Video

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   Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Greame supported this idea  ·  Apr 20, 2026

5. We expressed a desire to see both the actual person and the individual they are communicating with displayed on the HUD.

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Edit…  ·  Delete…  ·  Admin →
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   Greame shared this idea  ·  Mar 20, 2026

6. Busy Buttons and Call Queues showing on the RingCental application

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Greame shared this idea  ·  Mar 18, 2026

7. Ability to add a phone number on the Common Area phone

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Greame shared this idea  ·  Mar 3, 2026

8. Limit Common Area Phones

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Greame supported this idea  ·  Mar 3, 2026

9. Limited Extension Addition feature

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Greame supported this idea  ·  Jan 7, 2026

10. Feature Request - Add 10 apps/devices to extension

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Jan 7, 2026

11. Multiple User on Operator

    23 votes

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    New  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Nov 20, 2025

12. Improve AI Transcription

    51 votes

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    New  ·  8 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Nov 19, 2025

13. Call Recording Capacity Report

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Oct 29, 2025

14. Forward a voicemail to another extension

    41 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Oct 17, 2025

15. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    174 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Oct 16, 2025

16. retrieving deleted fax, past data retention policy

    30 votes

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    New  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Oct 16, 2025

17. Audit Log from User Apps

    4 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Oct 13, 2025

18. View only company call logs permission

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Sep 19, 2025

19. incoming call waiting for call queues

    7 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Sep 10, 2025

20. Increase the voicemail time limit

    8 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Greame supported this idea  ·  Sep 2, 2025