← RingCentral Ideas

Settings and activity

7 results found

  1. Outbound Automatic Voicemail Drop

    194 votes
    Future Consideration  ·  28 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Tim supported this idea  · 

  2. Pre-recorded message to leave customers when calling out!

    28 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Tim supported this idea  · 

  3. Allow transfers directly to the dial by name directory

    27 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Tim supported this idea  · 

  4. Add tools to the admin portal to easily audit user TCR campaign registration

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tim shared this idea  · 

  5. Shared SMS were multiple users can receive and send SMS on specific number

    728 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  6. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Allow Outbound Caller to Play a Recorded Message When Leaving a Voice Mail

    6 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?