Settings and activity

38 results found

1. outbound caller ID options on desk phones

   16 votes

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   New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Kevin Gaden shared this idea  ·  Jan 7, 2025

2. received call notifications

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin Gaden shared this idea  ·  Nov 11, 2024

3. MS Teams Meeting

   3 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Kevin Gaden shared this idea  ·  Nov 8, 2024

4. device storage option for faster data fetching for SMS

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kevin Gaden shared this idea  ·  Nov 4, 2024

5. RingSense: Ability to export "Next Steps" on a CSV or PDF file

   4 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Kevin Gaden shared this idea  ·  Sep 6, 2024

6. Remove Guest User in RC app/Admin Portal

   32 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kevin Gaden supported this idea  ·  Apr 4, 2024

7. forward voicemails

   3 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin Gaden shared this idea  ·  Mar 26, 2024

8. Remove missed call from queue members if answered

   223 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this feature here.

   Kevin Gaden supported this idea  ·  Mar 20, 2024

9. Customized waiting time settings in Call parking

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kevin Gaden supported this idea  ·  Mar 5, 2024

10. robo calls call routing

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Mar 4, 2024

11. allow the "what I am sharing" preview to be increased in size and not just as a thumbnail view

    2 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Sep 7, 2023

12. Sync contacts from RingCentral to iPhone

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Jun 14, 2023

13. Block All incoming International calls in bulk option

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin Gaden commented  ·  Nov 11, 2023  ·  Edit…  ·  Delete…

    to be able to block international numbers for all other countries except for US and Canada

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14. Standard or standard international users access restriction

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Kevin Gaden shared this idea  ·  Feb 1, 2024

15. Ability to **respond** to short code SMS messages.

    182 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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16. Template library function for SMS

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. MSI installer with Auto Update

    36 votes

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    8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is now available on the downloads page: https://support.ringcentral.com/download.html

18. Allow Administrator to disable "Auto-answer call" feature

    121 votes

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    14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is available! Learn more here.

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    Kevin Gaden commented  ·  Jun 12, 2023  ·  Edit…  ·  Delete…

    wants to disable auto answer on all users on the account "easily" via super admin on the admin portal and not via each extension's app 1 by 1

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