← RingCentral Ideas

Settings and activity

33 results found

  1. Allow to receive faxes without the deskphone ringing whatever preferred set up the customer wants to the user extension

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah supported this idea  · 

  2. Inbound caller id will show up as Anonymous or Blocked for External caller only

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah shared this idea  · 

  3. POS FOR BTCW

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jezzah shared this idea  · 

  4. If the microsoft 365 is connected or sync, the events should show under RC app Calendar instead under Video tab section

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jezzah shared this idea  · 

  5. Live reports in Analytics to display list of extension numbers under Queue monitor.

    1 vote
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jezzah shared this idea  · 

  6. Custom rule on extension if it is a member on a queue should still work even the calls are routed to a call queue.

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah shared this idea  · 

  7. Enable bulk limited extensions

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah shared this idea  · 

  8. Ability to customize polycom for Paging code

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jezzah shared this idea  · 

  9. Apply key template on Presence for yealink device

    36 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah shared this idea  · 

  10. RC WEBINAR Closed Caption Automation

    3 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Jezzah shared this idea  · 

  11. Ablity to do 2-way calls while On demand is activated

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah shared this idea  · 

  12. Forwarding Main Company Number Calls Directly To An External Number

    26 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Jezzah commented  · 

    FR to create custom rule under autoreceptionist have an option to route calls directly to an external number instead of an extensions.

  13. Call queue shared voicemail

    5 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah shared this idea  · 

  14. Ability to edit the existing default Role

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah shared this idea  · 

  15. Audit Trail Enhancements

    226 votes
    67 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

  16. enhancement on the robocall mitigation feature

    22 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  17. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    88 votes
    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Ability to have more than 25 devices in a paging only group

    36 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Position in Queue, Estimated wait time, and Call queue caller call back feature

    217 votes
    Future Consideration  ·  37 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  20. Reporting Capability on IVR Menu for key presses

    65 votes
    Planned  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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