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32 results found

  1. Inbound caller id will show up as Anonymous or Blocked for External caller only

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  2. POS FOR BTCW

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  3. If the microsoft 365 is connected or sync, the events should show under RC app Calendar instead under Video tab section

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  4. Live reports in Analytics to display list of extension numbers under Queue monitor.

    1 vote

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  5. Custom rule on extension if it is a member on a queue should still work even the calls are routed to a call queue.

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  6. Enable bulk limited extensions

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  7. Ability to customize polycom for Paging code

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  8. Apply key template on Presence for yealink device

    29 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  9. RC WEBINAR Closed Caption Automation

    2 votes

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    0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  10. Ablity to do 2-way calls while On demand is activated

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  11. Able to forward all calls from the main number directly to an external number/ Custom rule from auto receptionist

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  12. Call queue shared voicemail

    4 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  13. Ability to edit the existing default Role

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jezzah Panoril shared this idea  · 

  14. Audit Trail Enhancements

    197 votes

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    61 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

  15. enhancement on the robocall mitigation feature

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  16. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    41 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Ability to have more than 25 devices in a paging only group

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Caller's queue status including their number in the waiting/queue list, how long is the estimated wait time

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Reporting Capability on IVR Menu for key presses

    48 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  20. CNAM Update less than 48 hours and 14 days

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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