Settings and activity

58 results found

1. You need to add a blocking feature for calls that come through to phone numbers assigned to hot desking phones.

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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2. display queue name for internal numbers in RC app missed call history

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Call waiting for queue calls

   157 votes

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   40 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US

4. Ability to Remove Tabs/Feature in the RC App Desktop View

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Company name integration with RC dialer

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Reduction of RC App-Cloud interface complexity

   97 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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7. regular user ext can use numbers in the auto receptionist as outbound caller id number for SMS

   25 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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8. macOS Universal Application - Apple Silicon M1

   35 votes

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   Implemented  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Manual Pause and Resume - RingCentral App

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Assign a ringtone to a number or group

    27 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Assign Ringtones for individual lines

    20 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Upload custom ringtone

    34 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Different Ringtones for Extensions and Numbers

    12 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Changing the type of ringtone depending on how the call comes in

    10 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Multiple rings for different lines being called

    7 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. Ability to call short code numbers such as 311

    24 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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17. Ability to Schedule Text Messages

    142 votes

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    22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

18. Add a 'copy' option within Glip (chat) when hovering over a hyperlinked (Callto:) number.

    28 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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