Settings and activity

62 results found

1. Delete bulk messages/Conversation in Unified App

   151 votes

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   Future Consideration  ·  57 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Sonia Llaneta supported this idea  ·  May 9, 2024

2. Hi, any options to listen to live local radio station on poly phones?

   5 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Sonia Llaneta supported this idea  ·  Apr 2, 2024

3. Reports/Analytics: Detailed Data on What Happened in a Call Journey (Call Queue)

   11 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sonia Llaneta supported this idea  ·  Mar 19, 2024

4. Export message data in a readable format like a conversation in the app

   34 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sonia Llaneta supported this idea  ·  Mar 18, 2024

5. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

   10 votes

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   0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Sonia Llaneta supported this idea  ·  Mar 14, 2024

6. IVR setup for internal calls

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Mar 7, 2024

7. Visual indicator on the desk phone that the call is being recorded

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Feb 8, 2023

8. Setting in the audio output to change it for a voicemail destination

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Jun 8, 2023

9. Automatically monitor a user

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sonia Llaneta shared this idea  ·  Jun 19, 2023

10. Monitor HUD on android RC mobile app

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sonia Llaneta commented  ·  Jul 6, 2023  ·  Edit…  ·  Delete…

    I hope there is a way to barge or monitor on the mobile phone app.

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11. Text message prompt instead of a voicemail

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Jul 17, 2023

12. Users will have a restriction that they can only send faxes from the app but cannot change anything from there

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Aug 10, 2023

13. A possibility of excluding monitored calls from performance reports as they are inflating call numbers for new employees.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Aug 11, 2023

14. Sync the Language preference in the Admin Portal to the RingCentral App

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Sep 18, 2023

15. Call queue custom rule where people calling the line are automatically put on hold

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Aug 4, 2023

16. Allow users from the company domain to create acounts

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Dec 18, 2023

17. Standard users to access the amount of outbound dials they have made each day

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Jan 11, 2024

18. Add Mitel as one of the supported deskphone for paging device

    2 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Sonia Llaneta shared this idea  ·  Jan 17, 2024

19. Run Reports for users synced in RingCentral And Microsoft Teams

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Forwarding call to other number that will allow both app and deskphone to ring or either application only.

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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