Settings and activity

24 results found

1. call log remove

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Fretzie shared this idea  ·  Apr 9, 2025

2. Multi Site: Enhance Multi Site Features -

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Fretzie supported this idea  ·  Mar 7, 2025

3. Failed Fax Preview

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Fretzie supported this idea  ·  Mar 6, 2025

4. CALL LOGS

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Fretzie shared this idea  ·  Feb 21, 2025

5. Key Extender for Presence

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Edit…  ·  Delete…  ·  Admin →
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   Fretzie shared this idea  ·  Jan 22, 2025

6. Custom role

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Fretzie shared this idea  ·  Dec 6, 2024

7. Shared SMS were multiple users can receive and send SMS on specific number

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   168 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

   
   

   To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

   
   

   Thank you! 

   Fretzie supported this idea  ·  Oct 9, 2024

8. customize downloading call log reports

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Fretzie shared this idea  ·  Sep 25, 2024

9. IVR If caller doesn't press anything it should just play 1 time or it should be customized

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Fretzie shared this idea  ·  Jun 28, 2024

10. Allow multiple accounts to run simultaneously on app / cell phone

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Fretzie supported this idea  ·  Jun 7, 2024

11. Requesting For Phone Numbers To Be Searchable At 411.com

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Fretzie supported this idea  ·  Jun 7, 2024

12. TEXT MESSAGE SMS NUMBER WE SENT FROM

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    44 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    Fretzie supported this idea  ·  Jun 4, 2024

13. Remove missed call from queue members if answered

    218 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this feature here.

    Fretzie supported this idea  ·  Jun 3, 2024

14. Setup Multiple Voicemail Recipients

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Fretzie supported this idea  ·  May 29, 2024

15. Separate ring for Desktop app and Mobile app

    212 votes

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    36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Fretzie supported this idea  ·  May 24, 2024

16. ringing simultaneously

    2 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Apr 26, 2024

17. maximum caller wait time in queue

    5 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Apr 23, 2024

18. Personalize CNAM

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Fretzie supported this idea  ·  Apr 11, 2024

19. Customize a customized cover template

    2 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Mar 28, 2024

20. RC App Device Footprints

    6 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Mar 12, 2024