← RingCentral Ideas

Settings and activity

24 results found

  1. call log remove

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Fretzie shared this idea  · 

  2. Multi Site: Enhance Multi Site Features -

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Fretzie supported this idea  · 

  3. Failed Fax Preview

    12 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Fretzie supported this idea  · 

  4. CALL LOGS

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Fretzie shared this idea  · 

  5. Key Extender for Presence

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Fretzie shared this idea  · 

  6. Custom role

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Fretzie shared this idea  · 

  7. Shared SMS were multiple users can receive and send SMS on specific number

    727 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

    Fretzie supported this idea  · 

  8. customize downloading call log reports

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Fretzie shared this idea  · 

  9. IVR If caller doesn't press anything it should just play 1 time or it should be customized

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Fretzie shared this idea  · 

  10. Allow multiple accounts to run simultaneously on app / cell phone

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Fretzie supported this idea  · 

  11. Requesting For Phone Numbers To Be Searchable At 411.com

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Fretzie supported this idea  · 

  12. TEXT MESSAGE SMS NUMBER WE SENT FROM

    42 votes
    6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Fretzie supported this idea  · 

  13. Remove missed call from queue members if answered

    215 votes
    28 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Fretzie supported this idea  · 

  14. Setup Multiple Voicemail Recipients

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Fretzie supported this idea  · 

  15. Separate ring for Desktop app and Mobile app

    198 votes
    26 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Fretzie supported this idea  · 

  16. ringing simultaneously

    2 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Fretzie shared this idea  · 

  17. maximum caller wait time in queue

    5 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Fretzie shared this idea  · 

  18. Personalize CNAM

    20 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Fretzie supported this idea  · 

  19. Customize a customized cover template

    2 votes
    0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Fretzie shared this idea  · 

  20. RC App Device Footprints

    5 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Fretzie shared this idea  · 
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