Settings and activity

19 results found

1. Custom role

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Fretzie shared this idea  ·  Dec 6, 2024

2. Shared SMS were multiple users can receive and send SMS on specific number

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   142 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

   Fretzie supported this idea  ·  Oct 9, 2024

3. customize downloading call log reports

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Fretzie shared this idea  ·  Sep 25, 2024

4. IVR If caller doesn't press anything it should just play 1 time or it should be customized

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Fretzie shared this idea  ·  Jun 28, 2024

5. Allow multiple accounts to run simultaneously on app / cell phone

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Fretzie supported this idea  ·  Jun 7, 2024

6. Requesting For Phone Numbers To Be Searchable At 411.com

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Fretzie supported this idea  ·  Jun 7, 2024

7. TEXT MESSAGE SMS NUMBER WE SENT FROM

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   37 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

   Fretzie supported this idea  ·  Jun 4, 2024

8. Remove missed call from queue members if answered

   206 votes

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   25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

   Fretzie supported this idea  ·  Jun 3, 2024

9. Setup Multiple Voicemail Recipients

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Fretzie supported this idea  ·  May 29, 2024

10. Separate ring for Desktop app and Mobile app

    181 votes

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    22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Fretzie supported this idea  ·  May 24, 2024

11. ringing simultaneously

    2 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Apr 26, 2024

12. maximum caller wait time in queue

    5 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Apr 23, 2024

13. Personalize CNAM

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Fretzie supported this idea  ·  Apr 11, 2024

14. Customize a customized cover template

    2 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Mar 28, 2024

15. RC App Device Footprints

    5 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Mar 12, 2024

16. Conference Call.

    1 vote

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    0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Mar 1, 2024

17. Answer the call first and call is being recorded greeting.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Oct 9, 2023

18. Automatic Dialing for 911

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Fretzie shared this idea  ·  Jan 17, 2024

19. Sending fax from the contacts RingCentral app. should Identify automatically the fax number saved on the contacts.

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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