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  1. 13 votes

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    Brian commented  · 

    Have pre-defined holiday as a part of Custom Answering Rules in the Auto Reception. This would make it easier for customers to define their holiday answering rules by just selecting Christmas opposed to selecting a calendar date and time like we have to today.

  2. 7 votes

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    Brian shared this idea  · 
  3. 104 votes

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    Brian commented  · 

    Multiple customer request the Call back option in Call Queue. For the most part that is the only advanced they need and lack of call back puts them into our RC CC option which scares customers due to cost and eventually a lost deal.

  4. 10 votes

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  5. 15 votes

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  6. 42 votes

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  7. 9 votes

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  8. 62 votes

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  9. 212 votes

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  10. 10 votes

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  11. 114 votes

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  12. 14 votes

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  13. 23 votes

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  14. 41 votes

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  15. 67 votes

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  16. 35 votes

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