Settings and activity

14 results found

1. RingSense: Customizable Powerskill Benchmarks

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   19 votes

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   0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Ken Blanc supported this idea  ·  Apr 5, 2024

2. Call Log - Outbound Call Recording Filter (be able to filter and select multiple users at a time)

   4 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Ken Blanc shared this idea  ·  Jul 24, 2023

3. Inbound Group SMS Text

   24 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ken Blanc shared this idea  ·  Feb 19, 2021

4. Forced account codes for outbound dialing

   34 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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5. Call journey report for RCX

   35 votes

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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6. Extend new Deskphone Pairing feature into MS Teams Embedded App "Ghost App"

   8 votes

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   Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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7. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

   24 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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8. Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)

   27 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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9. Enable a true DND presence sync

   161 votes

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   15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Coming June 2024!

10. Add Company number to Company Info/Auto Receptionist/Company Numbers settings

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Support for Azure & Windows 365 VDI environments

    25 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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12. Option to disable all email notifications during customer implementation phase

    32 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Drag and drop teams/people into folders

    39 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Call Recordings Bug

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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