← RingCentral Ideas

Settings and activity

14 results found

  1. RingSense: Customizable Powerskill Benchmarks

    22 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Ken Blanc supported this idea  · 

  2. Call Log - Outbound Call Recording Filter (be able to filter and select multiple users at a time)

    5 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Ken Blanc shared this idea  · 

  3. Inbound Group SMS Text

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Ken Blanc shared this idea  · 

  4. Forced account codes for outbound dialing

    34 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  5. Call journey report for RCX

    37 votes
    Planned  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  6. Extend new Deskphone Pairing feature into MS Teams Embedded App "Ghost App"

    8 votes
    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  7. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    24 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  8. Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)

    27 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  9. Enable a true DND presence sync

    167 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

  10. Add Company number to Company Info/Auto Receptionist/Company Numbers settings

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Support for Azure & Windows 365 VDI environments

    25 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  12. Option to disable all email notifications during customer implementation phase

    32 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Drag and drop teams/people into folders

    39 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  14. Call Recordings Bug

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?