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← RingCentral Ideas

Settings and activity

29 results found

  1. Separate AI permission settings for roles in RingEX

    3 votes

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    New  ·  0 comments  ·  RingSense & AI » Accessibility  ·  Admin →
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    Sharon supported this idea  · 

  2. Remove Automatic check on "Add opt-out message" when sending SMS

    52 votes

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    New  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Sharon supported this idea  · 

  3. presence templates

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon shared this idea  · 

  4. Fix Availability Status for Users with messaging disabled

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sharon supported this idea  · 

  5. audible tone for park call

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Sharon supported this idea  · 

  6. Ability to Include/Exclude CCRNs in Caller ID Restriction Settings on Service Web

    23 votes

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    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon commented  · 

    Admin does not want users to accidently select a CCRN for their outbound caller ID

    Sharon supported this idea  · 

  7. Filter through SMS campaign numbers

    38 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon supported this idea  · 

  8. Download a Report Showing User Permissions / Settings

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon supported this idea  · 

  9. Fax Usage By Line

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon supported this idea  · 

  10. Analytics regarding Text Messaging/SMS

    249 votes

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    Future Consideration  ·  32 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Sharon supported this idea  · 

  11. Support for SSO across multiple Entra ID tenants.

    106 votes

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    New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon commented  · 

    Other industries do this so it is also an expectation that RingCentral should be able to

    Sharon supported this idea  · 

  12. 911 Alert Routing

    78 votes

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    4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

    Sharon supported this idea  · 

  13. Audit Trail Enhancements

    266 votes

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    68 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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    Sharon commented  · 

    We would like to see who is making changes on account wide settings within Meetings currently it simply shows who visited the settings

  14. When changing the email address under user details it would be ideal for it to also update the messages and notifications

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon shared this idea  · 

  15. Need more than one manager for user groups

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Sharon shared this idea  · 

  16. Ability to search on sites under common area phones

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon shared this idea  · 

  17. Customized RCV email template

    4 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Sharon shared this idea  · 

  18. RCscheduler/Outlook Add-in should offer HTML format for meeting invites

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Sharon shared this idea  · 

  19. Ability to search on sites under paging groups-devices to recieve

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon shared this idea  · 

  20. Make RingCentral app for android and ios compatible for Microsoft Intune

    20 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Sharon shared this idea  · 
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