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← RingCentral Ideas

Settings and activity

20 results found

  1. Analytics regarding Text Messaging/SMS

    212 votes

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    Future Consideration  ·  21 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Sharon Basinger supported this idea  · 

  2. Allow more than one source of SSO for different domains

    58 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon Basinger commented  · 

    Other industries do this so it is also an expectation that RingCentral should be able to

    Sharon Basinger supported this idea  · 

  3. 911 Alert Routing

    71 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sharon Basinger supported this idea  · 

  4. Audit Trail Enhancements

    197 votes

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    61 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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    Sharon Basinger commented  · 

    We would like to see who is making changes on account wide settings within Meetings currently it simply shows who visited the settings

  5. When changing the email address under user details it would be ideal for it to also update the messages and notifications

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon Basinger shared this idea  · 

  6. Need more than one manager for user groups

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Sharon Basinger shared this idea  · 

  7. Ability to search on sites under common area phones

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon Basinger shared this idea  · 

  8. Customized RCV email template

    4 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Sharon Basinger shared this idea  · 

  9. RCscheduler/Outlook Add-in should offer HTML format for meeting invites

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Sharon Basinger shared this idea  · 

  10. Ability to search on sites under paging groups-devices to recieve

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sharon Basinger shared this idea  · 

  11. Make RingCentral app for android and ios compatible for Microsoft Intune

    20 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Sharon Basinger shared this idea  · 

  12. Ability to answer Apple Verification Calls

    24 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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  13. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    27 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Add Dinosaur Emojis to RingCentral Chat

    169 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Users - Department Groups (replacing User Groups?)

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Ability to Duplicate User Groups-Copy Members from Existing to Create a New User Group

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. HUD for iOS mobile app

    71 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sharon Basinger commented  · 

    PLA-63652
    PLA/Telco to support mThor HUD features pick-up cases

    Background:
    We are trying to support full HUD capabilities on Mobile. Due the nature of presence APIs supported , the users on iOS mobile is not able to support call pick up alert for RC app in background or killed or on a locked iOS device. With only the presence API support Android OS devices can support the notifications for call pick up.

    Proposed Solution:-
    Platform can support start-ring event to alert for supporting the call pickup use cases. This will allow the the mThor to wake up a killed app or , an app in background or on a locked iOS device to have the call pickup alert.

    The priority for HUD support is to support a) Presence Call pickup, b) BCA call pickup, c) Park location scenarios as priority. We will also consider supporting Call queue pickup and Group Call pickup as the next priorities if feasible.

  18. Fax Outbound Caller ID number

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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  19. Download User List with All Settings/Permissions etc

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Export an excel file of all users/extensions along with all of their configuration settings.

    9 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Sharon Basinger commented  · 

    In addition how may rings are set to any forwarding rules such as reing groups