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  1. 204 votes

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    Sharon Basinger supported this idea  · 
  2. 57 votes

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    Sharon Basinger commented  · 

    Other industries do this so it is also an expectation that RingCentral should be able to

    Sharon Basinger supported this idea  · 
  3. 71 votes

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    Sharon Basinger supported this idea  · 
  4. 162 votes

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    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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    Sharon Basinger commented  · 

    We would like to see who is making changes on account wide settings within Meetings currently it simply shows who visited the settings

  5. 1 vote

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    Sharon Basinger shared this idea  · 
  6. 4 votes

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    Sharon Basinger shared this idea  · 
  7. 1 vote

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    Sharon Basinger shared this idea  · 
  8. 4 votes

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    Sharon Basinger shared this idea  · 
  9. 6 votes

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    Sharon Basinger shared this idea  · 
  10. 6 votes

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    Sharon Basinger shared this idea  · 
  11. 20 votes

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    Sharon Basinger shared this idea  · 
  12. 19 votes

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  13. 23 votes

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  14. 168 votes

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  15. 13 votes

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  16. 5 votes

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  17. 65 votes

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    Sharon Basinger commented  · 

    PLA-63652
    PLA/Telco to support mThor HUD features pick-up cases

    Background:
    We are trying to support full HUD capabilities on Mobile. Due the nature of presence APIs supported , the users on iOS mobile is not able to support call pick up alert for RC app in background or killed or on a locked iOS device. With only the presence API support Android OS devices can support the notifications for call pick up.

    Proposed Solution:-
    Platform can support start-ring event to alert for supporting the call pickup use cases. This will allow the the mThor to wake up a killed app or , an app in background or on a locked iOS device to have the call pickup alert.

    The priority for HUD support is to support a) Presence Call pickup, b) BCA call pickup, c) Park location scenarios as priority. We will also consider supporting Call queue pickup and Group Call pickup as the next priorities if feasible.

  18. 12 votes

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  19. 13 votes

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  20. 8 votes

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    Sharon Basinger commented  · 

    In addition how may rings are set to any forwarding rules such as reing groups