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22 results found

  1. FAX Header - Option to remove from all pages

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Randolp Logronio commented  · 

    This is highly important especially if there is no need for the sender to show his/her real name when coordinating or to set it as a company name for uniformity.

    Randolp Logronio supported this idea  · 

  2. SMS CNAM

    6 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Randolp Logronio supported this idea  · 

  3. Enable Video call pop up notification

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Randolp Logronio supported this idea  · 

  4. Park Locations/Presence - split the enablement of "ringing of monitored lines" from the "ringing of private park locations"

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Randolp Logronio supported this idea  · 

  5. reducing the delays for automatic routing to the operator when a caller did nothing and the calls are routed to a Company Greeting.

    3 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Randolp Logronio commented  · 

    This is important to increase efficiency and productivity especially for small business with high volume callers.

    Randolp Logronio supported this idea  · 

  6. to be able to answer another call, while in an active call, on a shared line

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Randolp Logronio commented  · 

    I support this idea, hopefully this will get approved soon since there are customers who are using shared line extensions.

    Randolp Logronio supported this idea  · 

  7. Visibility of missed calls from call queue on the RingCentral app

    29 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Randolp Logronio supported this idea  · 

  8. Utilize Rc numbers for whats app business

    6 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Randolp Logronio commented  · 

    If we can integrate Whatsapp not just for RingCX customers but for regular RingCentral customers as well, allowing them to use the same feature to maximize their business potential.

    Randolp Logronio supported this idea  · 

  9. Spam Risk Caller ID to be removed

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Randolp Logronio supported this idea  · 

  10. Notification of SPAM phone number status

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Randolp Logronio supported this idea  · 

  11. Analytics reports for specific time frame like between 6am to 6pm EST

    6 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Randolp Logronio supported this idea  · 

  12. drag and drop a premade custom cover page for easy use

    2 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Randolp Logronio shared this idea  · 

  13. Shared SMS were multiple users can receive and send SMS on specific number

    594 votes

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    115 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Randolp Logronio commented  · 

    I agreed that this is an important feature, I've handled a case wherein customer needed to set multiple SMS recipient for the company main number, the reason for this is that in case he will go on a vacation or will not be available for a certain amount of time, there will be no problems or hassle in checking the company SMS.

    Randolp Logronio supported this idea  · 

  14. Different SMS recipients for Main Number and IVR Menus

    3 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Randolp Logronio supported this idea  · 

  15. Robocalls Identification on Call logs and Missed Calls notification

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Randolp Logronio supported this idea  · 

  16. Ability to Delete Calls and Messages in Bulk (rather than one by one)

    3 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Randolp Logronio supported this idea  · 

  17. Show Caller number when specific extension will transfer the call to another extension

    18 votes

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    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Randolp Logronio supported this idea  · 

  18. ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Randolp Logronio supported this idea  · 

  19. Automatic Select of Caller ID based on Area Code

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Randolp Logronio supported this idea  · 
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