Settings and activity
12 results found
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17 votes
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14 votes
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13 votes
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2 votes
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23 votes
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194 votes
Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app. This is because the desktop app has deeper access to your device that a browser simply isn't allowed to have for security reasons — browsers intentionally limit what a website can do with your screen, keyboard, and mouse to protect users.
Bringing remote control to the browser would require the desktop app to be updated to work with those browser limitations, which is a significant undertaking relative to how this feature is used today. After evaluating it, we've decided this isn't something we'll be building, and we're closing this request.
If remote control is something you rely on, we'd recommend joining meetings from the RingCentral desktop app rather than the browser.See Requesting and approving remote desktop control.
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51 votesCompany Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html
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119 votesPresenters can keep their annotations on screen until they choose to clear them, rather than having them fade automatically. Available in video meetings on the desktop app and on the browser. See Using annotations in a meeting.
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101 votes
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34 votes
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158 votes
This remains under active consideration. We don't have a committed date to share yet, but we'll post an update here as soon as one is set.
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Mark
commented
Please add this. We have weekly orientation seminars using RC Meetings and sometimes the scheduled host is unavailable and an alternate needs to be able to start the meeting without rescheduling.
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35 votes
Only a small subset of our users will ever use the desktop app or mobile app. We would like to see the option for the desktop phone to have highest priority in sequential ring then move on to desktop or mobile if they are not at their desk. Right now the desktop & Mobile app have the "Order 1" priority and nothing can be moved above it. Please give us the flexibility to fully choose our call handling & forwarding ordering.