Settings and activity

38 results found

1. allow site change on the ringcentral app to toggle caller id from one site to another

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   April shared this idea  ·  May 14, 2024

2. Audit Trail Enhancements

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   60 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   
   

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

   April supported this idea  ·  May 10, 2024

3. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   April supported this idea  ·  May 9, 2024

4. Limit users access to call recording

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   April supported this idea  ·  May 9, 2024

5. Notifications: Task assigned/reassigned to me

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Apr 30, 2024

6. Number in Use Report

   7 votes

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   Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Apr 23, 2024

7. Main Company Number as SMS sender

   22 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Apr 22, 2024

8. Add Inbound Fax Analytics

   13 votes

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Apr 5, 2024

9. SMS Auto-Forwarding

   59 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   April supported this idea  ·  Mar 29, 2024

10. Add to the call queue an announcement to tell callers what number they are in line and the estimated wait time.

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Mar 20, 2024

11. Call Queue Position

    54 votes

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    Future Consideration  ·  8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Mar 20, 2024

12. Transfer Call to Queue Voicemail Directly

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Mar 15, 2024

13. Switch to toggle back to the Old RingCentral App Layout

    40 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Mar 6, 2024

14. Disable Call recording prompts on Internal Call Transfers

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    April supported this idea  ·  Mar 6, 2024

15. call waiting on each user on a call queue that is already full capacity

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Nov 30, 2023

16. Fax criteria higher than 200 pages or 50MB

    4 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Dec 4, 2023

17. user work details on softphone to deskphone

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    0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Dec 7, 2023

18. 2 or more user recipient for SMS

    16 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    April shared this idea  ·  Dec 13, 2023