← RingCentral Ideas

Settings and activity

50 results found

  1. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

    54 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  2. Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

    52 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  3. Allow customer to receive phone calls on the 2 or more extension they used to login in their mobile app. Allow to show Identifier which line

    3 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  4. ability to disable call recording

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  5. Disable/Enable 2 Factor Authentication on certain users

    20 votes
    Under Review  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  6. Group Text Messaging

    83 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  7. Ability to mark all unread SMS and voicemail messages read

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  8. IVR keypress to show on the display screen of the recipient

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  9. Be able to handle multiple conference calls using deskphone

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  10. Idle behavior shows users offline even though they are available and logged into RC.

    122 votes
    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  11. Dialing without area code

    14 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  12. to separate the vm and fax notification

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  13. Disable accept queue call slide bar on some agents

    25 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  14. allow site change on the ringcentral app to toggle caller id from one site to another

    1 vote
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    April shared this idea  · 

  15. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    April supported this idea  · 

  16. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

    10 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  17. Limit users access to call recording

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  18. Notifications: Task assigned/reassigned to me

    83 votes
    Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  19. Number in Use Report

    7 votes
    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    April supported this idea  · 

  20. Add Inbound Fax Analytics

    22 votes
    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    April supported this idea  · 
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