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← RingCentral Ideas

Settings and activity

61 results found

  1. ring ex verbal prompt or whisper - option to turn off

    9 votes

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    0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Admin →
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    Shane supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Shane supported this idea  · 

  3. Fax only

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Shane supported this idea  · 

  4. Direct call from the extension send voicemail to call queue extensions

    5 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Shane supported this idea  · 

  5. Add a location filter for received calls in Analytics.

    1 vote

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Shane shared this idea  · 

  6. Video calling should also be a feature of Yealink phones with cameras.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Shane shared this idea  · 

  7. Add Viking Door Intercom Box as supported device for Paging

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Shane shared this idea  · 

  8. Ability to confirm Expressed Link - Email on other PC while on remote.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Shane shared this idea  · 

  9. Changing the Main Super Admin to another existing extension

    65 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Fax transmission notification to include copy of fax.

    95 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Caller ID name should be visible for Toll Free

    152 votes

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    Future Consideration  ·  30 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Backup and Restore Point for Admin Portal setup data.

    22 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded
    RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.

  13. Use same text to speech technology for custom voicemail greetings etc.

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Unable to receive groups SMS for T-mobile numbers

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Set a specific extension for Intercom

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  16. Additional Key Presses in IVR Menu

    14 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  17. To add more Desk Phone Compatible Devices for Deskphone Pairing YeaLink T48

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging  ·  Admin →
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  18. Allow to receive faxes without the deskphone ringing whatever preferred set up the customer wants to the user extension

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Caller ID name support on mobile numbers

    98 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Adding notes to phone numbers

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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