Settings and activity
16 results found
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143 votes
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Mark
commented
This is a limitation of the Polycom phone. If you use the Polycom conference phone, you can have more than a 3-way ad-hoc conference call.
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7 votes
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39 votes
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1,355 votes
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
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481 votes
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
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5 votes
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24 votes
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110 votes
As the host, you can either end the conference call or leave the call while the other participants continue their conversation.
Note
This feature is controlled by your account admin. Reach out to your admin if you’d like to turn it on.
Learn more here!
If a caller abandons a call before the call is connected to either a physical phone or app, there should be an option to not report this as a missed call.We have missed call alerts from clients that simply hang up before the call connects. Calls never ring internally but show as missed. It makes it look like someone isn't doing their job effectively by not picking up a call, when in fact it never rang. It should be easy to classify a missed call as a call over a certain number of seconds. A 1, 2 or 3 second call isn't missed, it's dropped.