Settings and activity

246 results found

1. Include contents of SMS/MMS on the Logs

   162 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Apr 8, 2025

2. AI generated call notes/summary be sent to the ZOHO contact record that was called

   10 votes

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   New  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Apr 3, 2025

3. Increase data retention for call logs more than 2 years

   34 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Apr 3, 2025

4. Report in Admin portal that shows usage exclusively in SMS and toll-free minutes bundles

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Apr 1, 2025

5. Performance Reports - additional filter for office hours

   30 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Apr 1, 2025

6. Ability to remove the deleted users from the performance report

   32 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Mar 31, 2025

7. Remove old or inactive users from Business Analytics

   9 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Mar 31, 2025

8. 1 Number (RingEx License) assigned to 2 desk phones

   19 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Mar 27, 2025

9. Adoption and Usage

   8 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Mar 21, 2025

10. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    163 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Mar 17, 2025

11. Support for analog credit card processing devices over ATA.

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Mar 13, 2025

12. Ability to assign dedicated fax number to multiple users

    104 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Mar 11, 2025

13. Do Not Disturb(DND) with time duration

    20 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Mar 10, 2025

14. CNAM feature for Canada

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    116 votes

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    Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Feb 28, 2025

15. Access call recordings for all users via Application

    25 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Feb 26, 2025

16. send voice notes instead of text

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Feb 20, 2025

17. Outbound Automatic Voicemail Drop

    273 votes

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    Future Consideration  ·  56 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Feb 20, 2025

18. presence keys template for Polycom phones

    31 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Feb 19, 2025

19. Allow Key 2 to be programmable/changed on Poly VVX150

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Feb 19, 2025

20. Ring Central Desk Phone Auto Updates - DO NOT Reset ADMIN password every update- Yealink T57w

    25 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Feb 18, 2025