Settings and activity

39 results found

1. Transfer a Conference Call

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jessica shared this idea  ·  Apr 5, 2022

2. Service Status - Analytics Portal

   2 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jessica shared this idea  ·  Feb 11, 2022

3. RingCentral Video - Reactions

   9 votes

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   Implemented  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Jessica shared this idea  ·  Aug 25, 2021

4. Transfer Call to Queue Voicemail Directly

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jessica shared this idea  ·  Nov 4, 2021

5. Auto Reply for Sent Fax Confirmations

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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6. The capability to send an auto reply to a sender of a fax after hours, effectively giving confirmation that the fax was indeed received.

   9 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Customizable auto reply for faxes

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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8. Add the ability to copy and paste an image into an outgoing text message

   6 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. Create a month to month performance report dashboard

   6 votes

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   Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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10. Turn off touchtone/dtmf sounds when manually dialing in the app

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    123 votes

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    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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12. Position in Queue, Estimated wait time, and Call queue caller call back feature

    212 votes

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    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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13. Recurring meeting option

    23 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Manage Branding - customize url, logos, backgrounds, watermarks in Meetings, Invitations

    31 votes

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    Planned  ·  4 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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15. Analytics - IVR key presses as a KPI option

    32 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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16. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes

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    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jessica commented  ·  Dec 3, 2021  ·  Edit…  ·  Delete…

    I see this has been marked as "planned", when is this expected to be released?

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17. Adjust how missed calls are categorized for group calls

    474 votes

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    60 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

18. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    70 votes

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    Future Consideration  ·  36 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Jessica commented  ·  Dec 2, 2021  ·  Edit…  ·  Delete…

    Or have an option in the admin portal under fax settings of the users to add a "cover page note" field that would apply the cover page to all outgoing faxes.

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    Jessica commented  ·  Dec 2, 2021  ·  Edit…  ·  Delete…

    Yes this is a must for our business as well. Need to include a confidential statement on the cover page when sending out via the RC desktop app.

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19. Share video cloud recording with external parties

    118 votes

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    Planned  ·  16 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jessica commented  ·  Nov 30, 2021  ·  Edit…  ·  Delete…

    Yes 100% agree with the feature request. Not having the ability to share a recorded RCV to external email addresses via a simple link is a huge pain point for our users.

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    Jessica commented  ·  Aug 9, 2021  ·  Edit…  ·  Delete…

    Provide the ability to share meeting recordings on the RingCentral Video platform with outside email addresses.

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20. Share host Audio in RC Video in Desktop App

    186 votes

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    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminPhillip Liu (Director, Product Management, RingCentral) responded

    Implemented for Windows.  

    Mac is planned for 2H 2024