← RingCentral Ideas

Settings and activity

39 results found

  1. Transfer a Conference Call

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jessica shared this idea  · 

  2. Service Status - Analytics Portal

    2 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jessica shared this idea  · 

  3. RingCentral Video - Reactions

    9 votes
    Implemented  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Jessica shared this idea  · 

  4. Transfer Call to Queue Voicemail Directly

    19 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Jessica shared this idea  · 

  5. Auto Reply for Sent Fax Confirmations

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?

  6. The capability to send an auto reply to a sender of a fax after hours, effectively giving confirmation that the fax was indeed received.

    9 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  7. Customizable auto reply for faxes

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?

  8. Add the ability to copy and paste an image into an outgoing text message

    6 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  9. Create a month to month performance report dashboard

    6 votes
    Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  10. Turn off touchtone/dtmf sounds when manually dialing in the app

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  11. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    123 votes
    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  12. Position in Queue, Estimated wait time, and Call queue caller call back feature

    212 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  13. Recurring meeting option

    23 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Manage Branding - customize url, logos, backgrounds, watermarks in Meetings, Invitations

    31 votes
    Planned  ·  4 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?

  15. Analytics - IVR key presses as a KPI option

    32 votes
    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  16. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes
    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    An error occurred while saving the comment
    Jessica commented  · 

    I see this has been marked as "planned", when is this expected to be released?

  17. Adjust how missed calls are categorized for group calls

    474 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  18. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    70 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jessica commented  · 

    Or have an option in the admin portal under fax settings of the users to add a "cover page note" field that would apply the cover page to all outgoing faxes.

    An error occurred while saving the comment
    Jessica commented  · 

    Yes this is a must for our business as well. Need to include a confidential statement on the cover page when sending out via the RC desktop app.

  19. Share video cloud recording with external parties

    118 votes
    Planned  ·  16 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jessica commented  · 

    Yes 100% agree with the feature request. Not having the ability to share a recorded RCV to external email addresses via a simple link is a huge pain point for our users.

    An error occurred while saving the comment
    Jessica commented  · 

    Provide the ability to share meeting recordings on the RingCentral Video platform with outside email addresses.

  20. Share host Audio in RC Video in Desktop App

    186 votes
    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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