← RingCentral Ideas

Settings and activity

39 results found

  1. RingCentral Billing/Cost Analysis, Budgets & Alerts

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  2. bring call queue management into the app

    19 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  3. Forward a voicemail to a call queue voicemail

    20 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Hide Contacts from RingCentral Contacts List

    51 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

  5. Allow custom rules to be copied!

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Please add a hand raise feature in RingCentral video

    16 votes
    Implemented  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  7. Feature to rename participants in RCV

    125 votes
    Planned  ·  21 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  8. Polling feature for RingCentral Video

    62 votes
    Future Consideration  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jessica commented  · 

    Yes voting/polling feature in RCV is needed.

  9. See entire class while sharing screen!

    18 votes
    Future Consideration  ·  2 comments  ·  Events & Video » Webinar  ·  Admin →
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  10. Glip/RCV need Breakout Rooms

    11 votes
    Implemented  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    An error occurred while saving the comment
    Jessica commented  · 

    Update on RCV and breakout rooms? When will this be available?

  11. Click to magnify on a shared screen in RCV

    7 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  12. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    584 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  13. Combine HUD and APP into one app

    157 votes
    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  14. Enable emoji's in RingCentral Meetings and Video

    5 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  15. Larger font for "Join from Browser"

    14 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  16. Automatic Recording on RCV

    45 votes
    Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  17. Add Remote Control feature to RC Desktop App - Video

    189 votes
    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  18. Add settings to host debrief or recap call after a meeting - video or call only

    3 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  19. Adding user's job title in RingCentral should Sync with Ring Central Desktop

    18 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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