Settings and activity

88 results found

1. Total numbers of direct calls and transferred calls to an extension

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  May 13, 2025

2. HubSpot call log automation

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Elijah shared this idea  ·  Mar 24, 2025

3. Auto-login to RingCentral every time we are logged into Saleforce

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Mar 3, 2025

4. Details of Refused calls in Analytics report

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   New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Elijah shared this idea  ·  Feb 28, 2025

5. Details of Refused calls in Analytics report

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Elijah shared this idea  ·  Feb 28, 2025

6. Add multiple block numbers in user settings and download blocked numbers

   12 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Feb 20, 2025

7. Ability to Bulk upload blocked numbers

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah shared this idea  ·  Feb 20, 2025

8. Allow all users to use texting system with the company phone number

   26 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Feb 18, 2025

9. Canada - Individual's Name with Caller ID telephone number

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Elijah supported this idea  ·  Jan 29, 2025

10. Disable "AI is taking notes" when on call

    167 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    Thank you!

    Elijah supported this idea  ·  Jan 6, 2025

11. Contacts- ALL

    51 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Jan 1, 2025

12. Fax forwarding from ring central to external app or number

    31 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Dec 12, 2024

13. Forward faxes to a external number

    30 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Dec 12, 2024

14. Increase conference call hours limit

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Nov 26, 2024

15. Call transcription option in Bullhorn

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminByrne (Group PM, RingCentral) responded

    This feature exists and is standard in RingCentral App Connect.

    Elijah supported this idea  ·  Nov 15, 2024

16. Option to show the forwarding extension number on a federated account

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Nov 14, 2024

17. DISABLE AUTOMATIC HOTDESK SESSION TIMEOUT

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Nov 14, 2024

18. Choose multiple call queue when creating subscription on analytics

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Nov 7, 2024

19. 2 factor authentication whatsapp

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    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Nov 5, 2024

20. Caller ID on Presence Buttons

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Elijah supported this idea  ·  Sep 16, 2024