Settings and activity

19 results found

1. HUD List Vertical Format vs Horizontal Format option

   43 votes

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   New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   John Daniela supported this idea  ·  Oct 1, 2024

2. SMS Retention

   127 votes

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   Under Review  ·  38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John Daniela supported this idea  ·  Sep 3, 2024

3. Call and Text Icons to External Contacts from Call History

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   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Daniela supported this idea  ·  Aug 26, 2024

4. Prevent incoming calls when on a video call or meeting

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Daniela supported this idea  ·  Aug 22, 2024

5. Audio Tone when a call disconnects

   85 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Daniela supported this idea  ·  Aug 22, 2024

6. Incoming call information for direct calls to users to show both Incoming caller ID and Dialed Number

   26 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John Daniela supported this idea  ·  Aug 13, 2024

7. Call forwarding - Differentiate external/internal calls for forwarding

   17 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John Daniela supported this idea  ·  Aug 7, 2024

8. Call waiting to apply on call queue members.

   74 votes

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   7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US

   John Daniela supported this idea  ·  Jul 12, 2024

9. RingCentral App for Apple Watch

   50 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Daniela supported this idea  ·  Jun 17, 2024

10. Archiving call recordings made prior to installing archiver

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Daniela supported this idea  ·  Jun 11, 2024

11. Improve the overall expereince of National and International whitelisting

    58 votes

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    6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

    John Daniela supported this idea  ·  Jun 11, 2024

12. Archiver Disconnect Notifications

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Daniela supported this idea  ·  Jun 11, 2024

13. Option to opt-out automated RingCentral Application Survey.

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Daniela supported this idea  ·  Jun 10, 2024

14. Paging Group Device to Receive Page increase to 65 Devices

    41 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Daniela supported this idea  ·  May 24, 2024

15. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    315 votes

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    Planned  ·  98 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    John Daniela supported this idea  ·  May 24, 2024

16. Seen Messages in RC app

    23 votes

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    8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John Daniela supported this idea  ·  May 23, 2024

17. No pop-up recommendation to send an invite to download and use RingCentral to Contacts that are non-RingCentral users

    6 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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    John Daniela supported this idea  ·  May 22, 2024

18. remove extension number in the outbound caller id

    2 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    John Daniela shared this idea  ·  Mar 20, 2024

19. Ability to retrieve deleted calls

    30 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Daniela commented  ·  Nov 7, 2023  ·  Edit…  ·  Delete…

    Retrieve deleted call logs

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