← RingCentral Ideas

Settings and activity

89 results found

  1. Enable AI transcription on Desk phone

    124 votes
    Planned  ·  34 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  2. CNAM feature for Canada

    86 votes
    Under Review  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  3. Assign Call Delegation Assistants or Delegates on a user extension that is part of the call queue

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lizzie shared this idea  · 

  4. Disable Incming SMS Only

    8 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  5. SMS Inbound/Outbound Reports

    4 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  6. Increase contact maximum capacity

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  7. Remove Guest User in RC app/Admin Portal

    29 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  8. Remove Missed call tracking for a Call Queue call.

    24 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  9. Access Analytics Reports and Call Queue Admin without changing the role and permission

    7 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  10. Internal call recording per user disable feature for automatic call recording

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  11. Super admin Role on the Account are capable of Data export / Message Data Export

    4 votes
    0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  12. Stop others from spoofing our number

    25 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  13. Automatic forwarding of calls to external number if there's an outage

    11 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  14. Performance report for 12 months (YTD)

    18 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  15. Option to download reports for all users call forwarding settings

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  16. Customized ringtone for Desk phone

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  17. Desk Phone and Desktop application Sync

    93 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  18. Sync contacts from portal to deskphones

    52 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  19. adjust how AI notes summarize calls

    9 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  20. Presence & Pickup for Parked Calls for Yealink W Series

    5 votes
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 
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