Settings and activity

146 results found

1. add HUD feature to apple iphone app.

   122 votes

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   Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 17, 2024

2. Automatically warn people of possible upcoming weather conditions using SMS

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 10, 2024

3. Cloud Recording Audio

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 19, 2024

4. Phone call satisfaction feedback/survey

   16 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 18, 2024

5. Survey & Feedback after calls

   11 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 18, 2024

6. Option for the admin to view who disconnected the call

   41 votes

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   Under Review  ·  10 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 13, 2024

7. Update a group of unassigned phone profiles to the MACs of the new phones

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 11, 2024

8. Generate Report for calls being monitored

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie shared this idea  ·  Nov 1, 2024

9. Ability to delete more than 50 personal contacts each time

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 31, 2024

10. Press zero to repeat company greeting

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 24, 2024

11. Call Recording Notification via Email

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 18, 2024

12. Cannot send MMS to toll free numbers

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Oct 18, 2024

13. Call Screening on RC Unified App

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 17, 2024

14. Toll-free MMS Enabling

    46 votes

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    Future Consideration  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 17, 2024

15. Customized waiting time settings in Call parking

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 17, 2024

16. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Admins, learn how to set up this feature here!

    Lizzie supported this idea  ·  Oct 15, 2024

17. Call waiting to apply on call queue members.

    74 votes

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    7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US

    Lizzie supported this idea  ·  Oct 9, 2024

18. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    341 votes

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    Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 1, 2024

19. Option to clear message history for ringcentral app messages

    16 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 26, 2024

20. power dialer program, such as phone burner.... auto dialer to call imported client numbers

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 10, 2024