Settings and activity

130 results found

1. Call waiting to apply on call queue members.

   74 votes

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   7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US

   Lizzie supported this idea  ·  Oct 9, 2024

2. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   321 votes

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   Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 1, 2024

3. Option to clear message history for ringcentral app messages

   15 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 26, 2024

4. power dialer program, such as phone burner.... auto dialer to call imported client numbers

   5 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 10, 2024

5. Outbound Automatic Voicemail Drop

   255 votes

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   Future Consideration  ·  46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 10, 2024

6. Delete bulk messages/Conversation in Unified App

   151 votes

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   Future Consideration  ·  57 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 30, 2024

7. Call Trap

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 25, 2024

8. Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.

   19 votes

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   1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 22, 2024

9. analytics retention policy

   66 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 7, 2024

10. Allow More Than 10,000 Contacts

    62 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 25, 2024

11. Notes character limits in the contacts field

    5 votes

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    New  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 25, 2024

12. allow reliable delivery of notifications via Verizon SMS

    31 votes

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    New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Jul 19, 2024

13. Personalise company caller ID for outgoing calls

    3 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 18, 2024

14. Receive email notifications for sent messages

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 18, 2024

15. non-auto updating msi version of the desktop app

    16 votes

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    Implemented  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 18, 2024

16. 1 Number (RingEx License) assigned to 2 desk phones

    18 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Jul 18, 2024

17. Spam Risk Caller ID to be removed

    119 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 14, 2024

18. Notification of SPAM phone number status

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 14, 2024

19. Reputation Management support for phone numbers being flagged as Spam.

    53 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 14, 2024

20. Send SMS to shortcodes

    15 votes

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    2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 11, 2024