Settings and activity

161 results found

1. WCAG (Web Content Accessibility Guidelines)

   39 votes

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   Planned  ·  4 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Jul 5, 2024

2. Hide gifs in messages

   6 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Jul 2, 2024

3. Set the default virtual background for all users in an organization

   28 votes

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   Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Jun 18, 2024

4. Attribute Mapping | Active Directory

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   29 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Jun 12, 2024

5. Outbound WhatsApp within RCX agent UI

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   18 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Jun 7, 2024

6. Change agent state through Max Supervisor

   109 votes

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   Planned  ·  19 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  May 23, 2024

7. RS4RCX Recording Analysis for RCX IVR, VM, Cloud Profiles, Track Numbers and Voice Surveys

   25 votes

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   Under Review  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  May 15, 2024

8. Dequeue setting per queue

   48 votes

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   Planned  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  May 13, 2024

9. RingSense: Customizable Powerskill Benchmarks

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   22 votes

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   0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Apr 5, 2024

10. Make voice transcripts visible to agents in RingCX

    19 votes

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    Planned  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Apr 5, 2024

11. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    297 votes

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    Planned  ·  96 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Apr 1, 2024

12. RingSense: Anonymize some of the call/meetings recorded to be shared as a training

    10 votes

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    1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Mar 4, 2024

13. Extend Co-Recipents RCApp functionality to fax

    29 votes

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    2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Sep 25, 2024

14. Wrap Time / After Contact Work

    52 votes

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    Future Consideration  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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15. Presence Status Change Notification

    11 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Ring Central Video is too Resource Intensive

    51 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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17. Partner Account Management

    23 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones

    35 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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19. Ability to send a voice message blast.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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20. API for external contacts

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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