Settings and activity

156 results found

1. Option to stop sync of HUD and desk phone

   9 votes

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   2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

2. Bring back the pre 2024 HUD on the desktop APP

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

3. Call Park Ringing | Add option to not ring on everyone's phones when a call is parked

   15 votes

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   0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

4. Dialpad should be accessible on the HUD screen.

   13 votes

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   New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

5. HUD List Vertical Format vs Horizontal Format option

   25 votes

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   New  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

6. HUD- ALL option is missing

   18 votes

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   New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

7. RingSense: Pull in/Filter Calls based on Duration

   16 votes

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   Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Sep 25, 2024

8. RingSense QM Report - Interaction Arrival AI Analytics

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   15 votes

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   Needs More Information  ·  5 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Sep 25, 2024

9. Co-Recipient to Faxes

   10 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Sep 25, 2024

10. Ability to have hold music start at different intervals, or the ability to have multiple hold music that will be selected randomly

    13 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Sep 11, 2024

11. Add account wide hold music option

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Sep 11, 2024

12. Call Recording Notification via Email

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Sep 9, 2024

13. MS TEAMS - automatically hold MS teams calls when answering an RC call and vice-versa

    42 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jul 31, 2024

14. Spanish Support for RingSense Transcription and Translation (to English)

    21 votes

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    1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    See the Language dropdown in the Organization tab in Admin Settings.

    Jeff supported this idea  ·  Jul 30, 2024

15. Music on hold radio

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jul 24, 2024

16. WCAG (Web Content Accessibility Guidelines)

    35 votes

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    Planned  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jul 5, 2024

17. Hide gifs in messages

    5 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jul 2, 2024

18. Set the default virtual background for all users in an organization

    22 votes

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    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jun 18, 2024

19. Attribute Mapping | Active Directory

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    27 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jun 12, 2024

20. Outbound WhatsApp within RCX agent UI

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    17 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jun 7, 2024