Settings and activity

77 results found

1. SMS Outbound Caller ID Change

   80 votes

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   8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Feb 5, 2025

2. allow administrators to edit all live report, public and private

   16 votes

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   3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Sep 4, 2024

3. Add Week-to-date as a date range filter for calls

   22 votes

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Aug 5, 2024

4. Send Read Receipts

   7 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Jul 29, 2024

5. Block outbound calls by number for specific users

   31 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  May 10, 2024

6. Allow Blocking Outbound Calls by Number

   171 votes

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   Under Review  ·  33 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  May 10, 2024

7. Block Outbound calls for specific departments/site

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  May 10, 2024

8. RingEx Call recordings

   5 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Morgan shared this idea  ·  Apr 23, 2024

9. Ccustom call rules Action to block call recording for 2-party consent states based on Area codes.

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Morgan shared this idea  ·  Mar 6, 2024

10. Enable/Disable OnDemand Call Recording by user (not system wide)

    76 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

11. Enable "pause/mute" automatic call recording for call queue

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

12. Call Recording Capacity Report

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

13. Enable call recording email notification

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

14. Outbound call recording anouncement

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

15. ability to disable call recording

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

16. Option to disable call recording announcement per call queue

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

17. Call Recording Notification via Email

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

18. Call recording notification saved

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

19. Add options for enabling call recording announcement

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

20. call recording

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024