Settings and activity

22 results found

1. Add a notes/description field to each user extension visable to only admins

   12 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Jun 17, 2025

2. All Messages Conversation Search Enhancement

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   19 votes

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   Planned  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Jun 5, 2025

3. Mass Delete Inbox/SPAM threads in RingCX/Engage Digital

   11 votes

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   Under Review  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Apr 8, 2025

4. When a callback request is offered to the agent, the agent can reject or answer the call using the RingCX agent application.

   25 votes

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   Needs More Information  ·  3 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Apr 8, 2025

5. Pull Login and log out reports

   19 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Feb 20, 2025

6. End Call Tone (RingCX/Salesforce)

   6 votes

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   New  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Dec 3, 2024

7. Enhance the Lead Load Report

   15 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Oct 31, 2024

8. Add 'License' column to in User List download from Service Web

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Oct 11, 2024

9. Add column showing the user's MVP license analytics report

   10 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Oct 10, 2024

10. Give users ability to use the company main fax line number as their Fax caller ID.

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Brandon supported this idea  ·  Sep 30, 2024

11. Email daily call recordings for quick playback

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Brandon supported this idea  ·  Sep 20, 2024

12. DND App status should be reflected on desk phone

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Brandon supported this idea  ·  Sep 18, 2024

13. DND - Presence Key Notification

    35 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Brandon supported this idea  ·  Sep 18, 2024

14. Add Session timeout for RingCX user

    13 votes

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Brandon supported this idea  ·  Sep 18, 2024

15. Add feature to organize Text Message Templates alphabetically or numerically so as to improve organization and make them more useful

    16 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Brandon supported this idea  ·  Sep 17, 2024

16. Assign co-host in RingCentral Video

    84 votes

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    Future Consideration  ·  19 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Brandon supported this idea  ·  Jul 23, 2024

17. Ability to download or view SMS transcripts

    47 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Brandon supported this idea  ·  Jul 10, 2024

18. Email to Ringcentral converted to SMS

    36 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Brandon supported this idea  ·  Jun 27, 2024

19. Voicemail Setting Permission for custom role

    36 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Brandon supported this idea  ·  Apr 22, 2024

20. Connects RingCentral reporting to third-party security software

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Brandon shared this idea  ·  Apr 19, 2021