← RingCentral Ideas

Settings and activity

22 results found

  1. Add a notes/description field to each user extension visable to only admins

    12 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  2. All Messages Conversation Search Enhancement

    18 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  3. Mass Delete Inbox/SPAM threads in RingCX/Engage Digital

    11 votes
    Under Review  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  4. When a callback request is offered to the agent, the agent can reject or answer the call using the RingCX agent application.

    14 votes
    Needs More Information  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  5. Pull Login and log out reports

    18 votes
    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  6. End Call Tone (RingCX/Salesforce)

    6 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  7. Enhance the Lead Load Report

    15 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  8. Add 'License' column to in User List download from Service Web

    10 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  9. Add column showing the user's MVP license analytics report

    10 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  10. Give users ability to use the company main fax line number as their Fax caller ID.

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  11. Email daily call recordings for quick playback

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  12. DND App status should be reflected on desk phone

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  13. DND - Presence Key Notification

    34 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  14. Add Session timeout for RingCX user

    12 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  15. Add feature to organize Text Message Templates alphabetically or numerically so as to improve organization and make them more useful

    15 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  16. Assign co-host in RingCentral Video

    77 votes
    Future Consideration  ·  17 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  17. Ability to download or view SMS transcripts

    38 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  18. Email to Ringcentral converted to SMS

    34 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  19. Voicemail Setting Permission for custom role

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Brandon supported this idea  · 

  20. Connects RingCentral reporting to third-party security software

    5 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Brandon shared this idea  · 
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