← RingCentral Ideas

Settings and activity

53 results found

  1. Caller ID name should be visible for Toll Free

    136 votes
    Future Consideration  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  2. Call Queue Prioritization from the same Primary Members

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  3. Download sms campaigns

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  4. Supervisor Activity report

    4 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  5. Call Wrap Up time set to 2 and 4 minutes

    19 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Reinier commented  · 

    customer requesting for 90 seconds after call wrap up time as one of the options

    Reinier supported this idea  · 

  6. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    98 votes
    Implemented  ·  12 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  7. Bulk Upload Devices

    18 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  8. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    28 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  9. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  10. auto delete sms daily on a user level

    8 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Reinier shared this idea  · 

  11. Auto-login to RingCentral every time we are logged into Saleforce

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  12. RingCentral Sync with Salesforce Contacts

    29 votes
    Under Review  ·  6 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  13. Report outbound caller ID settings

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  14. Update Caller ID Name to Substitute Caller ID Number that belongs to another carrier

    7 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Reinier supported this idea  · 

  15. Block outbound calls by number for specific users

    29 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Reinier shared this idea  · 

  16. Outbound Automatic Call Recording filter when calling certain US location that requires 'Two Party Consent'

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Reinier shared this idea  · 

  17. Ability of the admin to disable voicemail pin of a specific user

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  18. Upload a video to texts (currently limited by size allowed in upload of MB)

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. The ability to disable ECM (Error correction mode)

    7 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. To be able to see and listen to other users' call recording as a Super Admin extension on the mobile app

    9 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
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