Settings and activity
21 results found
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3 votes
Dole shared this idea ·
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83 votes
An error occurred while saving the comment -
21 votes
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23 votes
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332 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users -
553 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
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468 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Update January 2024: This is now panned for Q2 2024
Good news! We're planning to implement support for SIP cancel cause=200 "call answered elsewhere" for simultaneous ringing calls. Implementation of this SIP standard will prevent misleading missed call notifications from being reported when the simultaneous ringing call is answered by someone in the group. The feature is planned, but may not get delivered until Q1 2024. We will keep this post updated when we have a more specific date!
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16 votes
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450 votes
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12 votes
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16 votes
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3 votes
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4 votes
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14 votes
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6 votes
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3 votes
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117 votes
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11 votes
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23 votes
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121 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Early access for qualifying accounts is available! Reach out to your account manager to learn more and get early access to message replies. Thanks!
We need the ability to send voicemail messages to a Team so we do not have to rely on an admin to distribute them. We have tried adding the Team email address to the notification but the emails never appear. Also, the emails are too long.