Settings and activity

12 results found

1. Call Queue Dialed Number Connecting To External Number

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  Apr 17, 2024

2. Add the ability to create, edit, and delete contacts one at a time directly within the External Shared Contacts Directory.

   29 votes

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   New  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Tim commented  ·  Feb 19, 2020  ·  Edit…  ·  Delete…

   I can add a contact, but there is no way to update an existing contact.

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   Tim commented  ·  Feb 19, 2020  ·  Edit…  ·  Delete…

   I can add a contact, but there is no way to update an existing contact.

   Save Submitting...

3. text in company

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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4. Shared SMS were multiple users can receive and send SMS on specific number

   1,446 votes

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   Implemented  ·  342 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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5. Allow for text blocking.

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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6. Ability to Schedule Text Messages

   261 votes

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   56 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

   Tim supported this idea  ·  Apr 17, 2024

7. Analytics regarding Text Messaging/SMS

   329 votes

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   44 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

8. Send voice messages over chat

   49 votes

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   Implemented  ·  27 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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9. Advanced searching for contacts

   60 votes

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   Future Consideration  ·  16 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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10. Please add ability to make notes and tie to a given number.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. More options for recurring tasks and events

    5 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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12. Unread notification should specify type

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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