Settings and activity

123 results found

1. Turn Off Extension Dialing Options

   61 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Jan 8, 2025

2. Auto reply that number is disabled for SMS

   38 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live as of 7/10/2025-- additional details have been added to the failure message.

   Sue Malzacher supported this idea  ·  Dec 31, 2024

3. Allow poly phones to set call forward via the TUI (Telephone User Interface) to short extension

   22 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Nov 27, 2024

4. Give admins not just the system mailbox the ability to delete disabled users in service web that were deleted in active directory

   11 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Nov 22, 2024

5. MASS TEXTING USING RINGCENTRAL APP

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Nov 8, 2024

6. Would like my dashboard named "Last month call summary" to default to last month.

   5 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Oct 30, 2024

7. how many users use business analytics report

   6 votes

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   2 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Oct 30, 2024

8. Download a Report Showing User Permissions / Settings

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Oct 24, 2024

9. Update Fax rendering Tool for PDF Files

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Oct 15, 2024

10. License Limit

    12 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Sep 30, 2024

11. Option to change Profile Picture to Default

    111 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Sep 25, 2024

12. Ability to Include/Exclude CCRNs in Caller ID Restriction Settings on Service Web

    23 votes

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    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Sep 25, 2024

13. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

    30 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Sep 24, 2024

14. View DID number campaign attachments from Admin Portal

    5 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Sep 24, 2024

15. Add an audio tone for calls being transferred

    132 votes

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    Planned  ·  27 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Sep 24, 2024

16. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    66 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Sep 19, 2024

17. Remove the RC Video generic profile picture if a profile picture is uploaded.

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Sep 19, 2024

18. Business Analytics Dark Mode

    14 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Sep 11, 2024

19. Add physical addresses to reports as a tab

    12 votes

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    1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  May 16, 2024

20. Have the option to switch access for Analytics reports for call queue managers and normal members

    12 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Apr 26, 2024