← RingCentral Ideas

Settings and activity

109 results found

  1. Add an audio tone for calls being transferred

    130 votes
    Planned  ·  26 comments  ·  Phone & Messaging  ·  Admin →
    How important is this to you?
    Sue supported this idea  · 

  2. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    65 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Sue supported this idea  · 

  3. Remove the RC Video generic profile picture if a profile picture is uploaded.

    2 votes
    Under Review  ·  0 comments  ·  Events & Video » Other  ·  Admin →
    How important is this to you?
    Sue supported this idea  · 

  4. Business Analytics Dark Mode

    14 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Sue supported this idea  · 

  5. Add physical addresses to reports as a tab

    12 votes
    1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Sue supported this idea  · 

  6. Have the option to switch access for Analytics reports for call queue managers and normal members

    12 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Sue supported this idea  · 

  7. Allow more than one source of SSO for different domains

    62 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Sue supported this idea  · 

  8. 911 Alert Routing

    77 votes
    4 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

    Sue supported this idea  · 

  9. Disable prompt to press 1 when receive call on external phone number

    16 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Sue supported this idea  · 

  10. Dial 211 or 311 on the App or the Phone

    24 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Sue supported this idea  · 

  11. Allow App to Bypass Android DND Settings for Audible Notifications

    17 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  12. Sort call queue members by name

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  13. Relocate the chat icon or save button - mobile device

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  14. Ability to keep phone calls within RC app only (no pop up separate window) like RC phone app

    9 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  15. Sync Teams Status with RC Status

    31 votes
    Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  16. Allow outbound fax cover sheets to be updated

    31 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?

  17. Page Count on CUSTOM Coverpages

    16 votes
    Future Consideration  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Sue supported this idea  · 

  18. voicemail auditing by administrators

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  19. Add caller input option for robo calls to prevent desired calls from being blocked

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  20. Add tools to the admin portal to easily audit user TCR campaign registration

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
1 3 5 6