← RingCentral Ideas

Settings and activity

106 results found

  1. text-to-speech feature for the disabled

    46 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  2. Transfer call queue voicemails to external number during business hours

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Emergency dialing notification

    44 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Shared SMS were multiple users can receive and send SMS on specific number

    767 votes
    161 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  5. display queue name for internal numbers in RC app missed call history

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  6. Add a 'Save' button on new Call Forwarding flow in Admin Portal

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Text from the same main user number

    375 votes
    65 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

  8. attach files in a chat while in a video meeting

    33 votes
    Under Review  ·  2 comments  ·  Events & Video » Webinar  ·  Admin →
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  9. Service Web and Messaging need to "play better together"

    12 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  10. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. The ability to re-order Custom IVR answering rules

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Different Call Recording Announcement settings per site

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  13. Call Masking for credit card transactions need to be available for mvp plans.

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  14. RingCentral Analytics: Filtering for a specific external numbers in the calls report would be useful

    12 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  15. Ability to run reports using Filter in License and Reports

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Add 340 Area Code (US Virgin Islands) as Available for Purchase thru Admin Portal

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Status time on MVP

    9 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  18. Tracking offline and online time in RC Status

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  19. Add Department Field to User Templates

    36 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  20. Disable Voicemail - Enable Faxing

    24 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Admin →
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