Settings and activity

102 results found

1. Allow Use of any Number as Caller ID by Any User from Any Site

   40 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Sep 29, 2025

2. Allow a custom rule to change call handling between internal and external calls

   20 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Sep 29, 2025

3. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

   30 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Sep 29, 2025

4. ADD Poly ATA 400

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Sep 25, 2025

5. Option to Clear Password History or Allow Previous Password Reuse

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Sep 25, 2025

6. Remove Automatic check on "Add opt-out message" when sending SMS

   38 votes

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   New  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Sep 18, 2025

7. Add "Missed Call" handling to Delegate Line Groups

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Sep 12, 2025

8. Receive missed call notification for delegated calls

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Sep 12, 2025

9. Export message data in a readable format like a conversation in the app

   33 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jordan Nissen supported this idea  ·  Sep 10, 2025

10. Add Voicemail Transcription for Contact Center

    12 votes

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    Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Sep 8, 2025

11. Bulk license transfer for Cost Center

    15 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Sep 5, 2025

12. Allow for Call Transcripts to be Backed Up via RC Archiver

    16 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Sep 4, 2025

13. User Status Details

    32 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Sep 4, 2025

14. QoS for VIDEO is no longer drilling down correctly

    15 votes

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    New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Sep 2, 2025

15. Support for SSO across multiple Entra ID tenants.

    104 votes

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    New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Aug 27, 2025

16. Allowing agents to solve digital interactions from folder view with a manual pull.

    12 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Aug 22, 2025

17. Background Noise/Audio Issue Alert Sent to Super Admins

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Aug 21, 2025

18. Reports for adoption and usage.

    11 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Aug 18, 2025

19. Grant Remote Control Access to Shared Screen via website not app

    20 votes

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    New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Jul 30, 2025

20. Modify the text in the subscription email

    15 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Jordan Nissen supported this idea  ·  Jul 30, 2025