← RingCentral Ideas

Settings and activity

46 results found

  1. Have numbers show up as "From" on RollOver calls.

    28 votes
    New  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  2. SMS logs download per user

    2 votes
    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  3. SMS Opt-Out

    16 votes
    1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  4. Improve "Security Notice from RingCentral" Emails

    44 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  5. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    David supported this idea  · 

  6. Allow dialing 811 numbers in the US and Canada

    34 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  7. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    51 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  8. Call recording message in spanish

    5 votes
    1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  9. Allow QoS Data to be pulled via API

    14 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  10. Permanently minimize the AI Notes and Transcript box

    78 votes
    20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

    David supported this idea  · 

  11. Audit Trail Enhancements

    223 votes
    67 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    David supported this idea  · 

  12. Outbound Caller ID Drop-down Alphabetical

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  13. Ability for chat group admins to add hashtags to chat groups

    9 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    David shared this idea  · 

  14. Auto enroll users to pre-defined chat groups based on their role

    9 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    David shared this idea  · 

  15. Having the ability to search contacts via company name using RingCentral Unified app

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  16. Upvoting System for Questions in Team Chats

    6 votes
    0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    David shared this idea  · 

  17. Transfer a Conference Call

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  18. Display user "accepting queue calls" status in the HUD.

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  19. Multiple Voicemail Greetings

    192 votes
    Future Consideration  ·  49 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  20. Allow more than one source of SSO for different domains

    62 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    David supported this idea  · 
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