Settings and activity

69 results found

1. Automatically add new RingCentral numbers to TCR Campaign

   24 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   David supported this idea  ·  May 20, 2026

2. Enable a true DND presence sync

   178 votes

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   21 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

   David supported this idea  ·  May 19, 2026

3. Support for SSO across multiple Entra ID tenants.

   140 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Apr 21, 2026

4. Ability for Super Admins to enable users on Not Activated Status

   11 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Mar 31, 2026

5. Issue when porting numbers when Teams is enabled on RC temporary phone number

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   9 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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6. Suppress System-Injected Voicemail Privacy Prompts for Healthcare Accounts

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Mar 10, 2026

7. Allow transfers directly to the dial by name directory

   29 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Mar 5, 2026

8. Ability to Assign User Templates via API

   6 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Jan 30, 2026

9. Expand SMS ID Options in Workflow Builder

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Jan 26, 2026

10. call park recording

    17 votes

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    1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Jan 13, 2026

11. AI Notes for Multiple Picked Up Calls, Parked Calls, and Conference Calls

    17 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Jan 13, 2026

12. Change site hold music

    6 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Dec 3, 2025

13. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

    31 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Dec 3, 2025

14. Keep AI notes going after switching a call from desktop to mobile and back

    14 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Nov 3, 2025

15. Ability to Download Qos Reports

    92 votes

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    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Oct 15, 2025

16. Remove Automatic check on "Add opt-out message" when sending SMS

    68 votes

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    New  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Sep 18, 2025

17. Allowing agents to solve digital interactions from folder view with a manual pull.

    16 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Aug 22, 2025

18. Toll-free MMS Enabling

    46 votes

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    Future Consideration  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Jul 24, 2025

19. File Transfer Using Message in the Ring Central Application

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Jun 30, 2025

20. Modify template for activation emails

    11 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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