Settings and activity

74 results found

1. Poly Lens Integration with RingCentral

   37 votes

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   New  ·  6 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Aug 13, 2026

2. Poly Lens app

   26 votes

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   Future Consideration  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Aug 13, 2026

3. Allow Blocking Outbound Calls by Number

   207 votes

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   Under Review  ·  38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Aug 12, 2026

4. Ability to Identify Newly Created Unassigned Extensions

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Jul 16, 2026

5. Resolve voicemail to text. Some voicemail transcriptions fail.

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Jun 4, 2026

6. Automatically add new RingCentral numbers to TCR Campaign

   24 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   David supported this idea  ·  May 20, 2026

7. Enable a true DND presence sync

   179 votes

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   21 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

   David supported this idea  ·  May 19, 2026

8. Support for SSO across multiple Entra ID tenants.

   146 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Apr 21, 2026

9. Ability for Super Admins to enable users on Not Activated Status

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Mar 31, 2026

10. Issue when porting numbers when Teams is enabled on RC temporary phone number

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    10 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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11. Suppress System-Injected Voicemail Privacy Prompts for Healthcare Accounts

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Mar 10, 2026

12. Allow transfers directly to the dial by name directory

    29 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Mar 5, 2026

13. Ability to Assign User Templates via API

    6 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Jan 30, 2026

14. Expand SMS ID Options in Workflow Builder

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Jan 26, 2026

15. call park recording

    17 votes

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    1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Jan 13, 2026

16. AI Notes for Multiple Picked Up Calls, Parked Calls, and Conference Calls

    18 votes

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    New  ·  6 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Jan 13, 2026

17. Change site hold music

    6 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Dec 3, 2025

18. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

    34 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Dec 3, 2025

19. Keep AI notes going after switching a call from desktop to mobile and back

    15 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Nov 3, 2025

20. Ability to Download Qos Reports

    93 votes

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    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    David supported this idea  ·  Oct 15, 2025