Settings and activity

26 results found

1. Mute incoming call notifications while currently on a call

   578 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

2. Multiple Voicemail Greetings

   230 votes

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   Future Consideration  ·  64 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Ability to Download Qos Reports

   93 votes

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   Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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4. We can't delete tasks or remove them from already deleted groups.

   60 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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5. Conference Call: Drop/Remove individuals during call

   110 votes

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   10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   As the host, you can either end the conference call or leave the call while the other participants continue their conversation.

   
   

   Note

   This feature is controlled by your account admin. Reach out to your admin if you’d like to turn it on.

   
   

   Learn more here!

6. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

   124 votes

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   29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminUserVoice Admin (Admin, RingCentral) responded

   Thanks for this feedback. Persistent annotations, reactions, and raise hand are all available today in the new RingCentral Video experience on desktop and browser. See Using annotations in a meeting.

7. Hide Contacts from RingCentral Contacts List

   51 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

8. Desk phone to ring first before app

   101 votes

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   Implemented  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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9. Multiple Hosts for Reoccurring Meetings

   158 votes

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   35 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminUserVoice Admin (Admin, RingCentral) responded

   This remains under active consideration. We don't have a committed date to share yet, but we'll post an update here as soon as one is set.

10. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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11. Add shared or rotating VM receiving and faxes

    2 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Call Queue Voicemails

    28 votes

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    Implemented  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Send Call Queue voicemail to multiple user's App

    4 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Call Queue Voicemail Inbox

    2 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Call Queue voicemails: Ability to send to multiple extensions instead of going to the online-only "Messages"

    4 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. Shared VM and Fax suggestion

    3 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Transfer Voicemail Message Via Mobile/Desktop App

    6 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Transfer voicemail from inbox to another extension

    6 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Adjust how missed calls are categorized for group calls

    484 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

20. Allow a Call Queue to disable voicemail

    56 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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