Settings and activity

26 results found

1. Mute incoming call notifications while currently on a call

   564 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

2. Multiple Voicemail Greetings

   171 votes

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   Future Consideration  ·  43 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Ability to Download Qos Reports

   73 votes

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   Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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4. We can't delete tasks or remove them from already deleted groups.

   60 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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5. Conference Call: Drop/Remove individuals during call

   95 votes

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   7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.

6. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

   121 votes

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   Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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7. Hide Contacts from RingCentral Contacts List

   51 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

8. Desk phone to ring first before app

   101 votes

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   Implemented  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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9. Multiple Hosts for Reoccurring Meetings

   149 votes

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   Under Review  ·  32 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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10. Shared SMS were multiple users can receive and send SMS on specific number

    631 votes

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    127 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

11. Add shared or rotating VM receiving and faxes

    2 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Call Queue Voicemails

    26 votes

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    Implemented  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Send Call Queue voicemail to multiple user's App

    2 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Call Queue Voicemail Inbox

    2 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Call Queue voicemails: Ability to send to multiple extensions instead of going to the online-only "Messages"

    4 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. Shared VM and Fax suggestion

    3 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Transfer Voicemail Message Via Mobile/Desktop App

    5 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Transfer voicemail from inbox to another extension

    5 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Adjust how missed calls are categorized for group calls

    471 votes

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    59 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

20. Allow a Call Queue to disable voicemail

    39 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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