← RingCentral Ideas

Settings and activity

26 results found

  1. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  2. Multiple Voicemail Greetings

    191 votes
    Future Consideration  ·  47 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Ability to Download Qos Reports

    74 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. We can't delete tasks or remove them from already deleted groups.

    60 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  5. Conference Call: Drop/Remove individuals during call

    97 votes
    7 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.

  6. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    123 votes
    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  7. Hide Contacts from RingCentral Contacts List

    51 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

  8. Desk phone to ring first before app

    101 votes
    Implemented  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
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  9. Multiple Hosts for Reoccurring Meetings

    155 votes
    Under Review  ·  33 comments  ·  Events & Video » Webinar  ·  Admin →
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  10. Shared SMS were multiple users can receive and send SMS on specific number

    738 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  11. Add shared or rotating VM receiving and faxes

    2 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Call Queue Voicemails

    26 votes
    Implemented  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Send Call Queue voicemail to multiple user's App

    4 votes
    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  14. Call Queue Voicemail Inbox

    2 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  15. Call Queue voicemails: Ability to send to multiple extensions instead of going to the online-only "Messages"

    4 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  16. Shared VM and Fax suggestion

    3 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Transfer Voicemail Message Via Mobile/Desktop App

    6 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Transfer voicemail from inbox to another extension

    6 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Adjust how missed calls are categorized for group calls

    474 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  20. Allow a Call Queue to disable voicemail

    47 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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