Settings and activity
26 results found
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567 votesThis is now live! Check it out in app under Notifications and Audio
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192 votes
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74 votes
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60 votes
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97 votesCurrently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.
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123 votes
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51 votesCompany Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html
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101 votes
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155 votes
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745 votes
SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.
I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.
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2 votes
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26 votes
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4 votes
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2 votes
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4 votes
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3 votes
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6 votes
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6 votes
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474 votes
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
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50 votes
