← RingCentral Ideas

Settings and activity

20 results found

  1. add HUD feature to apple iphone app.

    114 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jason commented  · 

    Our users are part of call queues and cannot receive calls for the queues when HUD is not on.

    Jason supported this idea  · 

  2. Call history is inaccurate when using RingOut

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  3. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  4. Call queue groups should also be visible on the HUD

    73 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?

  5. Combine HUD and APP into one app

    157 votes
    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?

  6. An overview, within the User Settings, of all group memberships.

    88 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  7. Show availability/status in Company contact list.

    101 votes
    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  8. Presence Ring/No Ring option for each key

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  9. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    61 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  10. Add Any and All Extensions to Presence List

    33 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  11. Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

    35 votes
    Planned  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?

  12. Configure phone buttons for items other than Presence

    23 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  13. Change the default soft keys on Polycom phone when provisioning the phone.

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?

  14. Push a notification when someone's presence is available

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  15. Presence indication of users on Dial Pad on Desktop Application

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  16. Status in search

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  17. Enable a true DND presence sync

    167 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

  18. Use RingOut without touching your desk phone

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?

  19. Allow Queue Extension on Phone Line Keys through Presence

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  20. Customize softkeys on yealink phones

    21 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?