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← RingCentral Ideas

Settings and activity

11 results found

  1. Disable "AI is taking notes" when on call

    187 votes

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    42 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    Thank you!

    Stuart supported this idea  · 

  2. Enable Transfer to Voicemail even when Extension is set up to forward call or play announcement If no one answers

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Stuart shared this idea  · 

  3. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

    36 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Stuart supported this idea  · 

  4. Ability To Change Subscription Status Without Being Logged In As The User

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Stuart supported this idea  · 

  5. Salesforce CTI pop

    1 vote

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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    Stuart shared this idea  · 

  6. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Stuart supported this idea  · 

  7. Keyboard Shortcuts

    5 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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  8. Improve annotations so they don't automatically disappear

    119 votes

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    18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  9. Allow admin to spotlight a participant "speaker"

    75 votes

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    Under Review  ·  7 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  10. Ability to have more than 25 devices in a paging only group

    62 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Achieve HUD feature parity between RingCentral Phone app & RingCentral app before deprecating RingCentral Phone

    27 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Hi everyone, Call duration and multiple columns to see more contacts are now live in app! Correct status is planned to be implemented by end of June. Complete parity is still being worked towards. Thanks everyone.