← RingCentral Ideas

Settings and activity

12 results found

  1. Disable "AI is taking notes" when on call

    145 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Stuart supported this idea  · 

  2. Enable Transfer to Voicemail even when Extension is set up to forward call or play announcement If no one answers

    6 votes
    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Stuart shared this idea  · 

  3. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

    34 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Stuart supported this idea  · 

  4. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    81 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Stuart supported this idea  · 

  5. Ability To Change Subscription Status Without Being Logged In As The User

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
    How important is this to you?
    Stuart supported this idea  · 

  6. Salesforce CTI pop

    1 vote
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
    How important is this to you?
    Stuart shared this idea  · 

  7. Shared SMS were multiple users can receive and send SMS on specific number

    762 votes
    159 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  8. Keyboard Shortcuts

    5 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Admin →
    How important is this to you?

  9. Improve annotations so they don't automatically disappear

    119 votes
    Planned  ·  18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  10. Allow admin to spotlight a participant "speaker"

    73 votes
    Under Review  ·  7 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  11. Ability to have more than 25 devices in a paging only group

    35 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  12. Achieve HUD feature parity between RingCentral Phone app & RingCentral app before deprecating RingCentral Phone

    27 votes
    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?