Settings and activity

56 results found

1. Export Adoption & Usage

   8 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Dec 23, 2025

2. Expanding the date range of Usage frequency

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Dec 23, 2025

3. Performance report align with user call logs

   102 votes

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   11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   Performance reports are old legacy reports, which will pave way to business analytics. In business analytics, we have call records, and we will see if we can align call records with call logs.

   Iulia supported this idea  ·  Dec 23, 2025

4. Update Subscription Email Delivery Schedule

   3 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Dec 23, 2025

5. Disable Call recording announcement

   71 votes

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   New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

6. IVR Wait

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   26 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

7. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

   62 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

8. Block the ability to transfer calls from one site to another site

   26 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

9. Show Toll-free minute usage in Service Web

   72 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

10. CallerID Name in UK

    28 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Mar 3, 2025

11. When All Members Are Unavailable Routing Options

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Jan 22, 2025

12. Disconnect call queue call when no call queue member is available

    16 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Jan 22, 2025

13. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Jan 22, 2025

14. Caller ID name should be visible for Toll Free

    156 votes

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    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

15. configurable change time of presence status to inactivity

    104 votes

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    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

16. Dialpad should be accessible on the HUD screen.

    21 votes

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    New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

17. Persist - Add support for Germany

    17 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

18. Missed call should show on extensions that does not answer call in ring group or call queue

    21 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

19. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

    65 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

20. Call Queue Wait Settings - max callers in queue

    21 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024