Settings and activity

52 results found

1. Disable Call recording announcement

   57 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

2. IVR Wait

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   25 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

3. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

   52 votes

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   New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

4. Block the ability to transfer calls from one site to another site

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

5. Show Toll-free minute usage in Service Web

   65 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

6. CallerID Name in UK

   24 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Mar 3, 2025

7. When All Members Are Unavailable Routing Options

   22 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Jan 22, 2025

8. Disconnect call queue call when no call queue member is available

   16 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Jan 22, 2025

9. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iulia supported this idea  ·  Jan 22, 2025

10. Caller ID name should be visible for Toll Free

    138 votes

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    Future Consideration  ·  29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

11. configurable change time of presence status to inactivity

    87 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

12. Dialpad should be accessible on the HUD screen.

    21 votes

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    New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

13. Persist - Add support for Germany

    17 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

14. Missed call should show on extensions that does not answer call in ring group or call queue

    20 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

15. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

    64 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

16. Call Queue Wait Settings - max callers in queue

    21 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

17. Notification when call ends.

    16 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

18. mobile number

    20 votes

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    New  ·  3 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

19. SMS Outbound Caller ID Change

    80 votes

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    8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024

20. Enable AI transcription on Desk phone

    224 votes

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    Planned  ·  62 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iulia supported this idea  ·  Dec 18, 2024