Settings and activity

16 results found

1. Option to remove company name for outbound caller ID settings

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Henry shared this idea  ·  Apr 22, 2026

2. Continuous ring for user call handling

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Henry supported this idea  ·  Nov 28, 2025

3. increase the limit of the text messages in these folders(Inbox, Outbox, Sent, Deleted)

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Henry shared this idea  ·  Oct 17, 2025

4. Ability to increase the limit more than 25 members of the call pick up group members

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Henry shared this idea  ·  Sep 29, 2025

5. Configurable Data Retention Period for AI Notes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Henry supported this idea  ·  Sep 25, 2025

6. Option to Upload Documents Within the Workflow Builder

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Henry supported this idea  ·  Sep 24, 2025

7. Key Template does not add Feature-DND or Feature-Logout to Line Keys

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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   Henry shared this idea  ·  Sep 15, 2025

8. disable call waiting on a limited extension phone

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Edit…  ·  Delete…  ·  Admin →
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   Henry shared this idea  ·  Jun 20, 2025

9. Substitute caller ID

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Henry shared this idea  ·  Jun 16, 2025

10. download call queue list

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Henry commented  ·  Apr 18, 2025  ·  Edit…  ·  Delete…

    Download the IVR Menu and Call queue configuration from the admin portal

    It would be great if there is an option like the user list that can be downloaded

    Save Submitting...

11. Fax with disclaimer

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Henry shared this idea  ·  Jan 27, 2025

12. Analytics

    4 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Accessibility  ·  Delete…  ·  Admin →
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    Henry shared this idea  ·  Dec 18, 2024

13. Vanity numbers with special character

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Henry shared this idea  ·  Nov 14, 2024

14. Automatic Text message

    8 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Henry supported this idea  ·  Apr 25, 2024

15. caller id name to reflect on all mobile phone numbers canada

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    0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Henry shared this idea  ·  Mar 21, 2024

16. Receive OTP from websites

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    Under Review  ·  51 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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