Settings and activity

182 results found

1. Zero Dialing- Do nothing

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Harvie supported this idea  ·  Sep 26, 2024

2. Allow More Than 10,000 Contacts

   71 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Sep 26, 2024

3. RingCentral desktop app Volume control stay on full volume

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Sep 25, 2024

4. RingCentral app EXE installers. Option to disable update/prompt to update

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Sep 25, 2024

5. Call Trap

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Sep 25, 2024

6. Retrieve Call Recording

   20 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Sep 18, 2024

7. KPI - Average wait time Abandoned calls and Average wait time Answered calls

   14 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Sep 13, 2024

8. choose which users/extensions will be archived

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Sep 12, 2024

9. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Sep 10, 2024

10. Ability to change line 1 and line 2 presence for Deskphones

    9 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Sep 10, 2024

11. Automated Call for Downtime

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Sep 6, 2024

12. Add ability to allow a user to view another user's text message

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Sep 5, 2024

13. SMS notifications for sent and received text messages with another RingCentral number

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Aug 26, 2024

14. Allow Users to have access to the call-queue voicemail using the app even if they are not added to the co-recipient list

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Aug 20, 2024

15. Automatic Feature for Enabling Automatic Call Recording for Users

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Aug 20, 2024

16. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    208 votes

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    Planned  ·  44 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Aug 16, 2024

17. send an emergency notification to all our employees that would interrupt any call with a message

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Aug 15, 2024

18. Visibility of missed calls from call queue on the RingCentral app

    64 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Aug 13, 2024

19. Call queue texting

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Aug 13, 2024

20. Enable syncing of contact/address book across all users

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    128 votes

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    28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

    Harvie supported this idea  ·  Aug 6, 2024