Settings and activity

173 results found

1. Automated Call for Downtime

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Sep 6, 2024

2. Add ability to allow a user to view another user's text message

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Sep 5, 2024

3. SMS notifications for sent and received text messages with another RingCentral number

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Aug 26, 2024

4. Allow Users to have access to the call-queue voicemail using the app even if they are not added to the co-recipient list

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Aug 20, 2024

5. Automatic Feature for Enabling Automatic Call Recording for Users

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Aug 20, 2024

6. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   105 votes

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   Planned  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Aug 16, 2024

7. send an emergency notification to all our employees that would interrupt any call with a message

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Aug 15, 2024

8. Visibility of missed calls from call queue on the RingCentral app

   49 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Aug 13, 2024

9. Call queue texting

   19 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Aug 13, 2024

10. Enable syncing of contact/address book across all users

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    128 votes

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    28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

    Harvie supported this idea  ·  Aug 6, 2024

11. Get alert when a call queue is empty or without any online person

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Aug 5, 2024

12. HUD List Vertical Format vs Horizontal Format option

    42 votes

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    New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Aug 2, 2024

13. Show Toll-free minute usage in Service Web

    65 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Aug 1, 2024

14. Allow for custom Caller ID rules to be imported via csv or CRM Integration (example Salesforce).

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jul 30, 2024

15. Bulk Update Voicemail Pin

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jul 29, 2024

16. Spam and Robo Calls

    72 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jul 10, 2024

17. Remote Factory Reset Option for Phones in RingCentral Admin Portal

    2 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jul 9, 2024

18. Call handling directly ringing the next extension.

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jul 5, 2024

19. option to add hotdesk to call queue

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jul 3, 2024

20. Add external contacts to desk phones using Desktop App HUD

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jun 24, 2024