← RingCentral Ideas

Settings and activity

168 results found

  1. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    62 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  2. send an emergency notification to all our employees that would interrupt any call with a message

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  3. Visibility of missed calls from call queue on the RingCentral app

    45 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  4. Call queue texting

    18 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  5. Enable syncing of contact/address book across all users

    126 votes
    28 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  6. Get alert when a call queue is empty or without any online person

    8 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  7. HUD List Vertical Format vs Horizontal Format option

    40 votes
    New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  8. Show Toll-free minute usage in Service Web

    61 votes
    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  9. Allow for custom Caller ID rules to be imported via csv or CRM Integration (example Salesforce).

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  10. Bulk Update Voicemail Pin

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  11. Spam and Robo Calls

    28 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  12. Remote Factory Reset Option for Phones in RingCentral Admin Portal

    2 votes
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  13. Call handling directly ringing the next extension.

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  14. option to add hotdesk to call queue

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  15. Add external contacts to desk phones using Desktop App HUD

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  16. Ability to auto populate the fax Cover Page Info to a customized cover page

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  17. Send SMS to shortcodes

    15 votes
    2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  18. RingCX Custom call routing on IVR for a specific date

    11 votes
    Needs More Information  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  19. Inside IVR custom rule

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  20. Caller ID for every extension

    82 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 
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