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← RingCentral Ideas

Settings and activity

117 results found

  1. Custom Fax Cover Pages (as is available in RC Phone)

    12 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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    Harvie supported this idea  · 

  2. Make call queue faxes accessible in the RC app

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Harvie supported this idea  · 

  3. analytics retention policy

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Recordings - Please record in Stereo instead of Mono

    18 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  5. Fax Caller ID

    12 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  6. I would like to be able to see the total time a user is toggled on to accept calls

    37 votes

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    3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Harvie supported this idea  · 

  7. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    485 votes

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    Future Consideration  ·  72 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Harvie supported this idea  · 

  8. How long has the member of a queue been 'Available'?

    23 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  9. Add account wide hold music option

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Export Call Queues with all Call Queue details - Reports Feature

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Harvie supported this idea  · 

  11. Feature Request: Show outgoing fax number for every user

    16 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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  12. To use multiple fax number as outbound fax ID

    6 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Retrieve deleted SMS for any user

    35 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Audit Trail Enhancements

    171 votes

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    58 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Harvie supported this idea  · 

  15. Receive OTP for Telegram activation

    6 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  16. Export Company Contacts

    16 votes

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    4 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Harvie supported this idea  · 

  17. Forward calls from user extension to company main number

    14 votes

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    4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. robo calls call routing

    7 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. BT Epos Integration

    16 votes

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    4 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  20. sms performance report

    47 votes

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    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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