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469 results found

  1. RingCentral app EXE installers. Option to disable update/prompt to update

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Margarette supported this idea  · 

  2. RC App for mobile - Call logs

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  3. Stop Queue Call from Ringing on Offline Users!

    53 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Add the ability to include Limited Extensions in Call Queue groups.

    19 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes

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    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. Option to route to MVP Call Queue voicemail while waiting in Queue

    35 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  7. Forward a voicemail to a call queue voicemail

    53 votes

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    Future Consideration  ·  14 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  8. Full Agent Login Time Reporting Capabilities

    51 votes

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    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  9. choose which users/extensions will be archived

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Margarette supported this idea  · 

  11. Ability to change line 1 and line 2 presence for Deskphones

    9 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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  12. Give a reminder when calls are in Park

    76 votes

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    Planned  ·  19 comments  ·  Phone & Messaging » Other  ·  Admin →
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  13. Custom Return Call Routing for Call Park Timeout

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Press 0 to divert back to operator when on hold or in call park

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. The Call Forwarding Feature from one extension to another extension

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Allowing customers to log in using their email address to a different account even if it is already associated to another account.

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  17. SMS Auto-Forwarding

    100 votes

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    Under Review  ·  29 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Automatic text forwarding

    42 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  19. Use same email address use for multiple extensions

    29 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. run user status report

    52 votes

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    Under Review  ·  11 comments  ·  Analytics & Reporting » Other  ·  Admin →
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